How to Reset Your Modem & Router to Solve a Common Internet Problem

In this video lesson, I continue from the previous lesson where I explained how a router and modem work in non-technical terms and demonstrate how to hook them together. In this lesson I demonstrate a quick fix to a common Internet problem where you can’t get online (make sure you use the link above to watch the first lesson if you missed it).

Using this tip can help save you a long time waiting on hold, or the expense of hiring a computer tech to come to your house when you could fix the problem yourself in a couple of minutes.

This will not solve all Internet problems, but a majority of the time when you can’t get online (and there’s not a major problem happening at your Internet service provider) this quick fix is all you need.

To improve compatibility so the site works for not just computers but mobile devices such as iPhones and iPads, I’ve added the video lesson two different ways. The first video player below should play on pretty much any laptop or desktop computer. The second is designed for iPhone & iPad, but should work on many computers and other devices too.

If you see the video player box below, watch the video lesson by using the first player. During playback you can click the square button in the lower right corner of the video to make it full screen:

Would you like to replay the video?

If you don’t see a video player above this line, then you should be able to use the second player below to watch the lesson:

Remember, if you want to empower yourself further with your computer, feel free to take a look at my easy computer training CDs.

Also, if you liked this lesson, please share your thoughts using the comment box a little further down the page.