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how to order computer courses

How to Register, Place an Order, and Use This Site

Because so many people have asked for help with this, I’ve recorded a video that walks you through the entire process of placing an order for any of my easy computer courses.

It starts with a quick recap of the registration process (a free account is needed for viewing the courses), then shows you the Member Area where you access the lessons. 

The video continues by showing you how to select a course, add it to your cart, apply a coupon code for a discount, and concludes with checking out to complete your order.

The video is about 10 minutes long and may go into more detail than more advanced computer users need, but the whole purpose of my site and what I do is to help those who most need to understand computers and technology so they don’t get left out of the modern world.

device driver update example

What is a Driver and Should You Pay to Update Them

This is an older video of mine I first recorded back in 2008 which explains the often-misunderstood computer term “driver” or “device driver” in non-technical language.  While I’m at it, I also make sure you understand the related terms “software” and “hardware.”

I recently was sent an email by a new student named Marcos who had seen this video and had a follow-up question I wanted to answer.  Marcos wrote:

“Now that you’ve cleared up what drivers are — (thanks!)  why do I need to update them? 

I received an offer to scan the drivers for free followed by an offer to update them for only $29.99 which sounds somewhat affordable especially if I don’t do it and somehow mess up my computer. 

So now that I know what they are (“interpreters”), should I pay for the service or how bad is it if I don’t and can I not update them myself?  You probably have a similar question answered somewhere online, but I’m just getting started referencing your great resource.

Great questions, Marcos.  First, why do you need to update them?

This is pretty simple — as I explain in the video, drivers are like interpreters that interpret foreign languages, with the computer and each device like a mouse, or printer, etc. speaking a different language. With language, it changes over time with new words being introduced and old ones fading out of usage.

Since things change very rapidly with computers, the “language” the devices speak also change and this causes you to need to update the drivers periodically.

In real terms, this is usually caused either because of a new version of Windows or OS X (the operating system) comes out that works differently, so you need new drivers to talk to old devices, or other times it may actually be to fix a mistake made with an old driver or to introduce new functions.  You can think of this as being like the older “bilingual dictionary” had a mistranslation, or they have to add some new words to the dictionary.

As for should you pay to update your drivers?  I’d say no.

There are some legitimate services that provide driver updates, but there are many scams that claim to do this too.  Microsoft or Apple never charge money for drivers, neither do Epson or HP or the manufacturer of your printer or other device.

Driver updates provided by Microsoft for Windows, or by Apple for OS X should show up automatically for you, and this is often true for printers and other devices as well.  But I usually would suggest you don’t worry about it – like the old saying goes, “if it ain’t broke, don’t fix it.”

Hope that makes sense, and helps.

What is a Bitcoin & Altcoin Wallet Explained in Non-Technical Language

 In this lesson I want to explain the concept of a wallet and a wallet application which is used with Bitcoin and other cryptocurrencies to send, receive, and hold onto funds. We also take a look at an example of a wallet program. This explanation is for non-technical people:

 This video follows up from my previous lesson that gave a non-technical introduction to Bitcoin and how it’s more than most people think it is, so make sure to watch that lesson if you missed it.

 A wallet “stores” your money and is sort of a cross between a traditional (physical) wallet and a bank account. In reality, the wallet holds something called a private key which “unlocks” your access to the funds that are actually stored on the blockchain, which is the public ledger system used by Bitcoin and other cryptocurrencies.

This video is to introduce you to the concepts involved to help you better understand cryptocurrency  — I will be going into more specific step-by-step instructions in future videos.

Please let me know what you think and ask me any questions you have using the comment form below.

Share the video with friends and family on Twitter, Facebook, or other social networks, or by email, using the share buttons above and below this post.  Everyone needs to understand and begin using cryptocurrency (which includes Bitcoin but is not limited to it by any means).

The sooner you get into this important new technology, the better off you will be in the future, which is why I’m sharing this video!

Prypto Cryptocurrency Scratch Card How-To Video

I wanted to post a video I recorded recently that introduces an extremely cool cryptocurrency product — crypto scratch cards by a company called Prypto.

The way they work is you buy a high-quality physical card with a visible code and a hidden code underneath a scratch panel like you find on a lottery ticket or many gift cards.  The card can be redeemed for the amount of cryptocurrency pictured on the front, including varying amounts of bitcoin, litecoin, dogecoin, and more.

I think these scratchcards are a great way to get cryptocurrency — in fact, I was so impressed I became one of the first US-based resellers and plan to start carrying them on my site in the near future!

Here’s what one looks like.  Watch the video above to see how they work.

 Dogecoin Prypto scratch card

Forgot Your Password & Locked Out of Your Computer – Tech Answers

In this latest tech question and answer audio lesson I take a question from a long-time student named Ian, about getting back into a laptop when you’ve forgotten the password:

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To play the media you will need to either update your browser to a recent version or update your Flash plugin.

Hi Worth;

Once again I need to ask your advice on a matter which is causing me some great deal of heartache. My grand-daughter is now 17 years old, and for her birthday I bought her a Hewlett Packard Laptop.

She set it up and things went well; then she found out that her younger sister and indeed her mother were also using her computer. So in a fit of pique she changed the password — in a hurry and without making a note of the new one…

Well, I suppose you have guessed. She cannot now remember the word – which included numbers and caps – she used; now she cannot access the computer, despite all her best efforts to remember what the new password was.

I have made enquiries of certain people here locally; but have received little help or advice – it appears to me that they just do not want to know, or alternatively that there is no way the computer can now be accessed and they do now want to tell me so.

Worth; is there any way that we can get into the thing to free the password, and enable her to use the computer again ?  I do believe that if anyone can advise me on this — you can.  Please help!

Yours most sincerely
Ian Forsyth,
Braintree, England

 

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Here are some links to additional information provided by Apple and Microsoft:

Microsoft.com – How to Reset Your Password on Windows 7

Microsoft.com – How to Reset Your Password on Windows 8

Apple Support – How to Reset Your Password in OS X

Computer Question From Shirley About Reloading Windows to Fix Problems

Listen to the audio lesson to hear my answer to the latest computer question sent by a student:

This time I’ll be answering a computer question from Shirley Davis who writes:

“Hi, I would like to reload windows on my computer, the CD did not come with my computer but I do have the product key from my windows label on my computer. I have a lot of problems with my programs and files.

Microsoft Techs have been trying to help but it has been 2 weeks and they have not fixed it yet. They say I have a lot of issues on my computer. Please tell me what and how to fix this.

Thank You!

Shirley “

Computer Question – What Does it Mean When Your Computer Keeps Beeping When You Turn it On

In this latest computer question and answer audio lesson, I answer a short question from a subscriber named Rabah Benarous, who writes:

“Worth A friend of mine has a problem with her first Mac – the problem is when she turns the computer on and 3 beeps sound constantly.

Can you please help? Thanks in advance for the great videos I learn from you a lot.”

Unfortunately, when a computer (Apple Mac or Windows PC) beeps like this, it’s not a good sign — it normally means there is a hardware problem, i.e. a physical part has gone bad and needs to be replaced. In this particular case, it sounds like it’s probably RAM, which is fortunately pretty inexpensive these days.

Listen to the audio lesson for my full response.

One thing I forgot to mention in the audio lesson is that if this problem happens when the computer is still under warranty (or Applecare extended warranty) the repair should be covered by the warranty and so won’t cost anything.

Again, if it’s only RAM, it shouldn’t be too pricey even outside of warranty.

Computer Question About Why You Suddenly Cannot Update Your Antivirus

A student of mine named Cheryl Goodnow has written in with a question about her computer which started acting up and now her antivirus program won’t update.

Here’s what she wrote:

“Worth,

Yesterday my computer was locked up I couldn’t turn it off or anything. I unplugged the router and that did not help. Hours later a message came up “This copy of windows is not genuine”.

Later everything works but I got a message “behavior similar to pom keg logger detected”, now Kaspersky tells me my blacklist is corrupted and I can’t update.

What is going on?

Cheryl”

Listen to the easy audio lesson where I answer Cheryl’s question about her antivirus program refusing to update.  Sometimes this can be a temporary glitch, or other times it can be a sign of a virus or other piece of malware that is trying to prevent the antivirus program from working. 

From the sound of it, the latter is probably what’s going on in Cheryl’s case as you’ll hear in the audio lesson.

 

For more easy audio lessons like this one, take a look at the course Troubleshooting and Solving Common Internet Problems

Computer Question From Richard Castro About Fixing a Problem With A Book He’s Writing

Our latest computer question comes from Richard Castro, who writes:

“Hello Worth I hope you can help me, I’m trying to write a book on Works word processor what I’ve done is typed half on one page and half on another page.

My question is how can I merge the two to make one, in other words how can I insert or move one page to have them all together on one page. Here’s the ironic part it’s not hurting anything but it just bothers me to leave it like that.

Keep up the good work.

Richard “

Take a listen to the audio lesson to hear my advice. 

 

For video lessons on how to use word processors like Microsoft Word, take a look at…

How to Use Microsoft Word for Windows

or

How to Use Microsoft Word for Mac

Yet Another Computer Trojan – How to Stay Safe

I just wanted to write to warn you about an online Trojan that is going around right now, and offer you some online safety and privacy advice that can help keep you safe. Trojans are dangerous programs that can affect both Windows PCs as well as Apple’s Macs, and knowledge is the best tool to protect yourself.

The key thing to remember about Trojans is that they cannot get into your computer without YOU. It’s just like the original Trojan Horse from the old stories – the Greek soldiers couldn’t get into Troy until the citizens of Troy brought them in, past the defenses, hidden inside the wooden horse.  

And just like the horse, modern Trojans look like a “gift”, but hide something dangerous inside. So if you know how to recognize them, then you’re safe.   Let me tell you a little more so you know how the Trojan I’m talking about tries to trick you.

These things happen all the time, but this latest one is called “Trojan.Yontoo.1″ and it affects both Windows PCs as well as Apple Macs — and for those who might wonder desktop and laptop computers fundamentally work the same way, so both can be infected equally.

As is often (but not always) the case, this Trojan gets into your computer from a website that either was put up for the purpose of getting you to install the Trojan, or where the website has been “broken into” and changed to try to infect computers.

The way this Trojan uses to lure you in mainly seems to be the offer of a browser plugin that claims to let you watch movie trailers, but actually watches everything you do online and when it sees an opportunity, it changes webpages you’re visiting by replacing normal ads with ads that make the criminals money.

Browser plugins are perfectly common and usually helpful pieces of software that add new features to web pages and to improve your web browsing experience in some way. Unfortunately just like any tool can be put to good or bad use, the wrong browser plugins can be dangerous.

You should remember that movie trailers (or any video) often can play without a plugin at all, or if they do need a plugin it will be Adobe Flash Player.  

So if you see a website that tries to get you to install a special plugin or player to watch the videos on the site and it is not Adobe Flash Player, get out of there.

Of course, what if a criminal just lies and says their dangerous fake video player plugin is Flash Player?  

While this Trojan scam does not seem to do that, it is very possible others could.  One way to figure out if you’re actually installing a legitimate copy of Flash Player is by paying attention to your address bar.

The address bar (or location bar) is of course the bar at the top of every web browser window which shows the address of the site and page you are currently viewing.  For example if you are reading this on my site, you can look at the top of the window and you should see worthgodwin.com/basic-computer-training/ as that is the location of my blog.

Remember, you only get Adobe Flash Player from one place:

get.adobe.com/flashplayer/

If a website tries to have you install a plugin to watch videos you should be suspicious and read carefully. If it’s telling you to install Flash Player it is probably legitimate — but only if it sends you away from that site to Adobe’s website!

If it tries to install from anywhere else, don’t install it.  

I hope that makes sense.  

Remember that every single Trojan relies on your lack of knowledge to take advantage of you!  

Literally the only way to stay safe is to better understand your computer and how to use it properly.  Most people lack basic skills and knowledge that put them at risk.