Friday, February 15, 2008

What is RAM, What is a Hard Drive: A Plain English Explanation

When it comes to a computer, there are so many computer terms like RAM, megahertz, gigabytes, etc. that people can find confusing. Having a better understanding of some of these terms can help you feel more comfortable using your computer, and ultimately get more out of it.

A lot of people I talk to seem to be apologetic about their lack of knowledge. It's too bad people feel that way; they really shouldn't. What I tell them is that while they may not know as much as I do about computers, there's nothing wrong with that, and they probably know a lot of other things I don't know much about.

All you need is someone who takes the time to explain things to you in a way that makes sense.

One term many people confuse is memory or RAM, and hard drive storage space. RAM stands for Random Access Memory (don't worry, you don't need to remember that!).

It is a temporary working space the computer uses to get work done, which gets emptied when the computer is turned off.

Think of it like a work bench or table. You have a project you're working on and you do your project on the bench and when you're done, you clear it off.

The hard drive is the main place your computer uses to store information. It looks like a rectangular metal box which contains a non-removable disk (as opposed to something like a CD Drive where you can take the disk out).

It is the disk inside the drive which stores everything on your computer -- every picture, every music file, every email, and every Word document. Not only that, but Windows or Mac OS X, the operating system that makes the computer run.

To continue our analogy, think of it as a set of shelves where you store the tools or materials for your project -- when you want to work on something you choose the things you need from the shelves, put them on the bench and work on the project.

This is like when you run a program; the computer loads the program from the hard drive into memory (the temporary working space).

So the larger the shelves, the more you can store -- i.e. the more programs you can have installed, the more songs or pictures or videos you can save on your computer.

Most people with a computer made in the last few years have far larger hard drives than they'll ever use. Few people ever fill them up, unless they are keeping a lot of large files such as sound files or pictures, or especially video files.

They say a picture is worth a thousand words. If that's true, video is worth at least a million words, and the files can be that much bigger!

If someone tells you you need more memory, or your computer gives you an error message about being low on memory, this usually means you don't have enough RAM. This can slow your computer down drastically.

Think of the bench idea again: if your bench is very small, you can't fit everything you need on it to get your work done, so you're constantly wasting time moving one piece of the project off the bench to make room for the next piece... if you can really work at all.

Both RAM and hard drive space are measured with the same terms: bytes, kilobytes (KB), megabytes (MB), gigabytes (GB), with newer drives even being measured in terabytes (TB). Since both RAM and hard drives are measured in the same way, this may be one reason people confuse the two terms.

You don't need to understand exactly what those terms mean, but understand that each one is basically a thousand times larger than the one before. So a kilobyte is 1,000 times larger than a byte, a megabyte is 1,000 times larger than a kilobyte, a gigabyte is a thousand times later than that, and so on.

The reason you buy a computer one year that has a lot of RAM, and two or three years go by and suddenly someone tells you you don't have enough memory, is because each year the average size of programs, and the amount of memory they need, gets larger.

It's as if the tools you use on your workbench keep growing every year so you eventually have to get a larger bench.

If your computer seems to be running more slowly recently, or you've been having odd errors, it could be that you need to upgrade your memory. This isn't always the source of these problems, but RAM is very inexpensive these days and adding to what your computer has can add life to your Mac or PC.

Hopefully this clears up the meaning of these basic computer terms for you, and made a lot more sense than it used to! To learn more about RAM and memory, read this related article that explains how RAM affects the speed of a computer, and more.

Labels: , , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

What Is Spyware & Adware and What Is Malware

Has your computer been been running more slowly recently? Has it been crashing? Do you get pop-up ads for no apparent reason?

If you answered yes to any of these questions, you may have fallen victim to malicious types of programs called "malware", a term which includes both adware and spyware.

Adware (advertising software) is a type of program which delivers ads to your computer screen. These adware programs run in the background whenever your computer is on.

This can be annoying because the ads pop up from nowhere, and often contain offensive images, but can also cause conflicts and potentially crash your computer.

There are several ways these programs can get into your system. In some cases you find a shareware program which, for example, delivers up-to-date weather reports to your computer. You download the program and install it, and while it does give you weather reports, it also watches what websites you visit and based on the profile it builds about you delivers targeted ads to your computer screen.

In other cases, the adware program is a completely separate program which is attached to a a program you choose to install. This is almost universally the case with file-trading programs (see my article on file trading risks).

Many adware programs also get installed just by visiting certain websites, as the sites are designed to take advantage of security holes in your web browser, especially those in Internet Explorer.

An even bigger problem is that many of these hidden programs are also spyware — spyware gather information from your computer.

Most commonly they monitor web sites you visit, but some spyware programs are what is known as "keyloggers," which is short for "keystroke loggers." These programs literally record everything you type into your computer, harvesting passwords, credit card numbers, and social security numbers.

This personal information can then be sent off without your knowledge and can be used for identity theft, potentially embarrassing you or even robbing you of thousands of dollars and your good name and credit.

Having spyware on your system is like inviting a stranger into your home and never noticing as he snoops through your drawers, writes down your credit card numbers, and watches your every move.

Most Windows PCs with internet access turn up one or more of these programs lurking unseen. I would personally estimate 80% or more of the Windows machines I look at have adware or spyware installed. According to Symantec, maker of Norton Internet Security, it may be 91% or more. In most cases, the computer users have absolutely no idea their machine is infected.

Fortunately, there are ways to clean up your system if it is infected, and ways to protect yourself from future infections. There are a number of anti-spyware programs out there, but be warned: many of them are scams which actually install more spyware and adware on your system!

Most people find the easiest way to learn how to get more out of their computer and be safe at the same time, is to be shown, step by step, how to do it. Aside from spyware, there are a lot of threats to Windows users that can be very complicated.

But it can be a lot easier than you think with the right help.

My free computer tips email newsletter explains a lot of this in plain English articles, plus when I made my easy computer lesson CDs, I made a big point of including a lot of my quick, easy step by step video lessons on making it easy to protect your computer whether it's a Mac or Windows PC.

Take a look if you feel you need more help.

Labels: , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

What is Shareware & Freeware - Understanding Different Types of Software

There is a huge variety of software available to run on personal computers, from business applications, to games, to screensavers.

Most people are aware of commercial software — software you buy in a box at a store — but many internet users have also heard of shareware and freeware programs.

Freeware, as the name implies, is software you can use for free. It can usually be copied to anyone as long as it’s not changed.

More common is shareware: software that you can also copy freely, but which comes with a trial period after which you are supposed to either pay for it or stop using it.

Some shareware programs will allow only limited features during the trial period to give you a taste of what you can get for the full price, others give you all features but you must wait through a time-delayed message asking you to register. Many of the full-featured shareware programs stop working if you keep trying to use them afer the trial period.

Commercial software tends to be written by a group of professionals with a lot of testing done before release to ensure quality and compatibility. Shareware and freeware, on the other hand, often tends to be written by one or two people in their spare time to make some extra money, to practice their software writing skills, or even as a way to show their skills off to get a job.

Because of these factors, there is a large difference in quality from one program to another, which sometimes means they can cause problems on your system if your download and install them, especially screensavers and programs that are always running in the background.

Downloading, as you may know, is the process of copying a file from a different computer to yours over a network.

It is always important to scan any software you download for viruses — some copies of legitimate programs can be infected by viruses, and creators of viruses sometimes disguise their malicious programs as useful ones.

You also should scan programs to make sure they aren't adware or spyware. If you're not aware of adware and spyware programs, they are malicious programs which can cause problems as serious as viruses and worms. I suggest you read my article on adware and spyware which is elsewhere on this site.

There are, however, some very high quality programs available for download. These include, among many many others, WinZip, Stuffit Expander, GraphicConverter, Apple's iTunes (which runs on both Macs and PCs) and Ad-Aware (a spyware & adware removal tool).

If you're looking for software to download, you can find different programs, rated by other computer users on Shareware.com and Versiontracker.com, and other sites. �

For help on downloading and installing programs, plus tips on avoiding installing risky software, take a look at my basic computer lesson CDs for Windows and Mac.

Labels: , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

How Does Wifi Work - Wireless Internet Access Comparision & Security Explained

Not too long ago, most people hadn't heard of wireless Internet access, but these days, it's commonplace.

There are two basic types of wireless Internet connections. The first is through a cell phone network, which is used by a growing number of people for browsing the web and checking email through smart phones and PDA devices such as a Blackberry or an iPhone.

This works pretty much anywhere you get cell reception.

If you're using a computer to browse the web or check your email, it's more common to use a Wi-Fi connection -- what most people think of as wireless internet.

It basically works like a portable phone in your home. You have the cradle that you plug into the phone line, and the handset works anywhere within range of the radio signal it's sending.

This is exactly how a wireless router works -- the router is hooked up to an internet connection, and broadcasts the signal to a wireless card in your computer (or sometimes a little device you plug into the computer).

So the router is like the portable phone's cradle, and the wireless card is like the handset.

Does that make sense?

There are a lot of advantages to using wireless internet. Using wireless internet lets you put your computer in a different room of the house from where the internet connection is, or roam from room to room if you have a laptop. It also lets you have more than one computer share the internet connection.

And of course, if you have a laptop, you can take it with you during the day or on a trip, and can find a lot of places where you can use the internet, often for free.

But there are some risks to using wireless internet. Using wireless internet can open your computer up to a lot of possible risks.

Whenever you connect to a router, either through wires or wirelessly, you are connecting to a network, which is then connected to the internet (which is just a very very big network).

With a wired network, if someone wants to join the network, they have to plug in. With wireless networks, unless the network is protected by security, anybody nearby can connect.

From time to time, I use a program to "sniff" out unprotected networks. There are many programs like this that anyone with a little knowledge can download for free. I simply drive around town with my laptop in the passenger seat running the program, and it constantly looks for any open networks.

When my computer finds one, it beeps at me and I can get instantly in with a couple of clicks.

This is something called "Wardriving" and people do it all the time. Most are doing it just to check their email quickly while on the road without having to pay at an internet cafe, but some are doing it for more sinister purposes.

Leaving your network open is just as dangerous as keeping filing cabinets full of personal or business information sitting open on the street next to a sign reading: “Take what you want.”

With a traditional wired network, a person needs to physically plug in a cable inside your home or office to get into your network. With a wireless network, unless it’s protected, anyone within range can get into your network with a click of a mouse. Once they’re in they could:

  • Use your internet connection for free

  • Look at the contents of your hard drive and read, change, or delete email, pictures, Word documents and other personal files, business information, and confidential client information including social security numbers, credit card numbers, etc.

  • Use the information collected about you or your customers for identity theft. This could cost you thousands of dollars in lost credit and time rebuilding your name, or thousands more if a customer sues you for giving out their information

  • Send spam (junk email) to thousands or millions of people while making it seem to come from you

  • Take control of your network, locking you out of it and the internet (both email and web pages)

  • Install a virus, worm, or a backdoor program giving them control of your computer

  • Do illegal music trading over the internet, drastically slowing down your connection and making it look like you are the file trader. The recording industry is currently suing file traders for an average of $3,000 per lawsuit

  • View porn sites, including potentially child porn, which could get you arrested if it's traced back to your network.

You must realize by now how important it is to act now to protect your network. If you don’t you risk losing your name, your reputation, and even thousands of dollars. Fact is, if you have a wireless router (most routers sold these days are wireless even if you aren't using them wirelessly) and you just plugged it in and started using it then 99% likely you are not safe.

Your home or office wireless network should always have "encryption" turned on, which is like a home security system that only gives access to someone with the right password. They're not impossible to break into, but they make it too hard for most people.

If you use your laptop in a public network like at an internet cafe or other public wireless hotspot (whether or not you have to pay to use it), you run many of the same risks, especially if you don't have a firewall turned on, aren't using good enough (or any) antivirus software, and more.

Understanding all the important factors in protecting your computer's security is absolutely critical these days. Most people using computers are in danger without even knowing it. Make sure to educate yourself and keep yourself safe.

One way to do that is to subscribe to my free computer tips newsletter, or go one step better and learn from my easy computer tutorial CDs that show you step by step the basics of using your computer and keeping it secure from a variety of threats.

Labels: , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Computer Maintenance Tips To Avoid Problems

Computers can develop problems for a variety of reasons, and it can sometimes be hard to isolate the cause.

Problems come in two general types: hardware and software. Hardware refers to a physical part of your computer, including the keyboard, the hard drive, and the motherboard. Software refers to programs and documents stored on your computer, including the operating system (such as Windows or the Mac OS), Microsoft Word documents, images, etc.

Software problems can be caused by a variety of things, including a hard drive that is beginning to fail, power fluctuations that happen while files are being saved, viruses, or from not shutting your computer down properly.

Hardware problems can’t be caused by software; they tend to happen over time, or because of something like power fluctuations, or excessive heat or moisture. It’s essential to protect your machine with a surge suppressor, or better yet, an uninterruptible power supply (UPS).

A surge suppressor protects your computer and peripherals from a sudden surge in electricity, sometimes caused by an electrical storm, or because of fluctuations in voltage from the power grid.

These power surges can come through either your power or your phone outlets, so if you have your computer connected to the phone line (if you use dial-up internet access for example), any surge suppressor you use should protect both power and phone lines. There are also surge suppressors which protect your cable line instead of the phone line, for those who use cable internet access like Time Warner's RoadRunner.

If you live on the Big Island of Hawaii like I do, you know we experience a lot of brownouts, and even complete blackouts are common in a lot of areas.

While a surge suppressor is a must-have no matter where you live, it's better to use a UPS (which stands for Uninterruptible Power Supply, and has nothing to do with the shipping company) to protect your computer if you live in a place with unstable power like we have here.

A UPS contains both a surge suppressor and a large backup battery that immediately takes over if the power level drops. This protects the computer from the damage done by brownouts and can even keep your computer running for up to 20 minutes if the power goes out completely, allowing you to save your work and shut down safely.

This 20 minutes can make the difference between losing hours, days, or even months of work (if the computer turns off while you're working on a project, you can lose not just what you're working on now, but everything in the file).

If you live near the ocean or in a very humid area, rust and corrosion are a very big problem; keeping your computer in an air conditioned room will help.

Regardless of where you live and whether or not you have a surge suppressor or UPS, you should make regular backups of your important files onto disks that aren't damaged by moisture, such as CDs and DVDs.

Floppy disks and Zip disks, on the other hand, are both made of similar materials to videotapes, all of which can be ruined by mold. If you have important files on floppy or Zip disk, you should look into transferring the files to CD or DVD.

In the mean time, keeping the disks in a sealed tupperware container with desiccant packs (the same stuff that comes in vitamin bottles) can help keep them working longer.

Symptoms of a sick computer can range from occasional crashes or slow operation, to a computer that won’t turn on. The thing is, a hardware problem can start out very minor, but can get worse over time.

A common mistake people make is ignoring or overlooking problems until they get too big to fix — in the case of a bad hard drive, this can mean you can lose all of your files. This is why it’s so crucial to back your files up regularly.

Don't make the mistake so many people do: make a habit of backing up regularly before you lose important files. So many people learn the hard way; I hate having to tell people that all of their many hours of work are completely lost.

I know what it's like to lose files, too -- I'm not just a computer guy, I'm also a writer. Most of my early writing is lost forever because I didn't back up my first computer many years ago (hey, everybody was a rookie once!).

Don't let this happen to you with the valuable pictures, music, letters, emails, schoolwork, customer files, or whatever other irreplaceable files you may have on your computer.

Labels: , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Friday, January 25, 2008

10 Good Tips About How To Use The Internet Safely part 4

10 Good Tips About How To Use The Internet Safely part 4

In this article I'll continue with tip #7, which really is two good tips in one:

Internet Safety Tip #7) Use a strong password, and don't use the same one for everything

This is classic blunder I see people making over and over again: they use a really simple password, and they use the same password for everything.

Passwords are like keys: they unlock your email, your bank account, your computers' files, etc. just the same way a key unlocks your post office box, your home, etc.

Would you use the same key to lock your home, your car, your post office box, a safety deposit box, and everything else you need to lock up to keep safe or private? I would hope not.

Yet this is exactly what people do every day with their passwords. Don't make this mistake yourself, because obviously, if someone gets just one of your passwords, they have the key to your entire electronic life -- which can be a lot these days!

The other part of this is choosing *strong* passwords.

What do I mean by that?

A weak password is a regular word that can be found in the dictionary, your name, your phone number, your child or pet's name, and so on.

I remember one time about 11 or 12 years ago I was working on a laptop at the computer store where I worked.

I turned it on, and the owner had wisely set a password that made it impossible to even start the computer up without it.

I turned the laptop on and was surprised to find a screen with the owner's name and address printed on it (so it could be returned if lost) and right below this I was supposed to type in a password.

I was surprised because password locking your computer wasn't very common back then, and the owner hadn't bothered to tell me that there was a password on the computer when she brought it in, so I figured I was going to have to call her up and maybe play phone tag to try to get the password.

On a hunch, I typed in the first thing that came to mind -- her name, which as you recall, was printed right there on the screen.

Guess what? I got right in. My very first guess, and I had complete access to her computer!

Of course, I'm honest and was trying to help her with her computer, so no harm done in this case, but I hope you can see how it could've been a big problem for her if her laptop had been stolen and someone wanted to steal her personal information off it.

A strong password is nothing like a regular word; it should be at *least* six "characters" long, and should be not just letters but a mix of letters and numbers. And even better, it should have other symbols mixed in, and should be a mix of capital and lower case letters.

So "1ye6Ab9uua4b" is a very strong password, while "janet" is not.

Now if you're thinking "well, who would try to guess my password? Why would they target me?" then you're making another common mistake.

These days, computer attacks aren't (usually) targeted -- criminals use computer programs, sometimes running on dozens, hundreds, or even thousands of computers under their control to try to break into thousands or even tens of thousands of computers or more, all at the same time.

Imagine a burglar who could make a thousand copies of himself and try to break into every house in a town at once. All it needs is one unlocked door or one with a flimsy lock (bad password) and it's all over for the victim.

So protect yourself at home and on the Internet with a strong password, and use a different one for everything.

If you have to, keep a cheat sheet with your passwords, but don't leave it taped to your monitor or "hidden" under the keyboard, especially if people can get into the room where the computer is.

Now these tips go beyond the Internet, really, since it's now common to have passwords for our computers (although most people make the mistake of never setting a password for their computer in the first place!)

I go into the importance of a password on my "5 Common and Costly Computer Mistakes and How to Avoid Making Them Yourself" CD which comes free as one of the amazing ** 10 free bonus CDs ** (an $885.41 value) that I throw in for FREE when you order my easy video lesson CDs off my website right now.

Another one of the CDs you'll get shows you step-by-step how to add a password to your computer to keep your privacy and important files safe. You'd be surprised how many computers I see get messed up by guests just trying to be "helpful", let alone what could happen if someone was trying to snoop around on purpose.

Protect yourself, learn computer basics, and make the computer easier and more fun at the same time by ordering my easy lesson CDs before the price goes up in early February.

You can do this by going to my website. Just click on to

http://www.WorthGodwin.com/windows/

If you have a Windows PC (Dell, HP, Sony, etc.).
Or Apple Mac users (owners of an iMac, iBook, MacBook, etc.) go to:

http://www.WorthGodwin.com/mac/


I'll continue with more of the 10 tips about how to use the Internet safely in a separate article.

until next time, enjoy,

Worth Godwin

P.S. Remember, you'll get 8 easy CDs, plus another TEN (10) free bonus CDs if you go and place an order right now. And the price goes up soon!

The links to my site again are...

Windows PC users (Dell, HP, Sony, etc.) go to:

http://www.WorthGodwin.com/windows/

or Apple Mac users (owners of an iMac, iBook, MacBook, etc.) go to:

http://www.WorthGodwin.com/mac/

Labels: , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Wednesday, January 16, 2008

10 Good Tips About How To Use The Internet Safely part 3

10 Good Tips About How To Use The Internet Safely part 3

This article continues my list of 10 good tips about how to use the Internet safely.

In the previous article, I talked about the importance of having a good firewall installed, as well as the right antivirus program (and to make sure that it's "activated" and actually protecting your computer).

So let's go on to the next item in our list:


Tip #5) Don't install software at random, especially if it's advertised in a pop-up ad

This is an important one.

It's a pretty common experience for people to be browsing around when a window pops up out of nowhere inviting you to install a piece of software. You might also see a similar ad that appears as a banner on a webpage.

There are a lot of variations, but the general gist is that they try to entice you into downloading and installing some program that you really shouldn't be installing.

One very common way of doing this is by either immediately warning you that your computer is infected with something, or by asking you if you want a free scan, and then saying the computer is infected.

Either way, they try to dupe you into installing software. The software you install is usually some form of "malware" (a general term that includes malicious software like spyware and adware) designed to steal information off your computer, or to hijack your computer in some way.

In other cases it may not infect your computer per se, but it claims the computer is infected and says the only way to clean it up is by paying for the program.

This used to be something that was only a worry for Windows users, but as I was writing this I learned that people have just started seeing similar popup ads for a program called MacSweeper, which works just like the programs I just described.

This would make the very first program like this for the Mac, and unfortunately, I'm sure it won't be the last.

So generally distrust anything that tries to get you to install a program, especially if it's in a popup ad, or any ad on a "questionable" site such as adult sites, sites for downloading movies or music illegally, etc.

If you see something that seems like it might be legit, remember you can always type in the exact name into Google or another search engine and see what the results are. Chances are, if it's a shady program, you'll see lots of pages warning you about it!


Tip #6) Use a router, don't just connect directly to cable or DSL

This one's pretty simple. If you're on a "broadband" (fast) connection to the Internet, like DSL or cable, then you should avoid plugging your computer directly into the cable modem or DSL modem.

Instead, you want to get a router.

A router is a device that is designed to plug into your Internet connection and share it among one or more computers. A variety of companies make them, including Apple, Netgear, and Linksys.

If you're concerned about wireless security and one of your neighbors or someone parked on the street trying to get into your computer, you can always buy a non-wireless router.

The reason it's a good idea to get a router is because all routers contain a hardware firewall (as opposed to the software firewall I mentioned in the previous article in this series).

This adds an extra layer of protection between your computer and the Internet, which keeps it safer.

If you do get one of the wireless routers, which are more common these days, then do make sure you turn on the wireless security -- without it, anyone within range can use your Internet connection and often can even get into your files!

Most routers these days come with software that helps you turn on this security, but if you need to, get help from someone who knows what they're doing to set it up right.

If you're on the Big Island, feel free to contact me and set up an appointment for me to come out and set yours up for you and give your computer a checkup to make sure you're safe.
I'll continue with more of the 10 tips about how to use the Internet safely in a separate article.

until next time, enjoy,

Worth Godwin

P.S. As you may know, I've put together a special package of *18* of my easy lesson CDs -- with a value of over $1,593.74! -- for a very low price that will be going up soon.

This bundle of CDs is absolutely the easiest and most affordable way to learn to make your computer safer and easier, and to help you feel more confident and natural using your Apple Mac or Windows PC.

Just go now to one of the following addresses, depending on whether you use a Apple Mac or a Windows PC.

Windows PC users (Dell, HP, Sony, etc.) go to:

http://www.WorthGodwin.com/windows/

or Apple Mac users (owners of an iMac, iBook, MacBook, etc.) go to:

http://www.WorthGodwin.com/mac/

Labels: , , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Wednesday, January 9, 2008

10 Good Tips About How To Use The Internet Safely part 2

10 Good Tips About How To Use The Internet Safely part 2

This article continues my list of 10 good tips about how to use the Internet safely.

In part one of 10 Good Tips About How To Use The Internet Safely, I talked about the importance of using the right web browser, and how important it is to have the latest security updates or "patches". Let's go on to the next item in our list:

Tip #3) Have a good firewall program & make sure it's on

A firewall program (not to be confused with firewire) is a protective program that guards your computer from threats either on the Internet, or from other computers on the same network (including a wired or wireless home network, one at work, or a public wireless network like you might find at an airport or a cafe).

While this has improved some with Windows Vista, Windows XP does not have a very good built-in firewall, so it's important to use a good one that not only protects from threats outside of your computer, but also from rogue programs like aware, spyware, and viruses that may already be on your computer.

Norton Internet Security, McAfee Internet Security, and Kaspersky Internet Security all have the "active" type of firewall that protects you both ways. A free alternative that does a good job is ZoneAlarm.

Personally, because of the limitations of McAfee and Norton, I don't really recommend using them (more on that in a minute) -- Kaspersky is one of the best choices out there for protecting your computer on the Internet.

Any of these firewall programs should alert you if they're not turned on correctly, and you can check to make sure it says it's protecting you by double-clicking the icon on the system tray to the left on the clock.

Apple Mac users have (currently) a lot less to worry about from Internet threats, due to their excellent built-in security, but they should still be using a firewall program.
The firewall program built into Mac OS X works well to protect you, but needs to be turned on.

If you have OS 10.4 (Tiger) or earlier, you can check to see if your firewall is on by going into your System Preferences (always available in the Apple Menu, and often available on the Dock). Then click on Sharing, then click Firewall.

If you have OS 10.5 (Leopard) you'll find the firewall has moved to Security in System Preferences.

It should tell you if the firewall is on if you look at this window; if not, click the button labeled Start, and you're protected.


Tip #4) Have the right antivirus program & Make sure your AV program is active & up-to-date

Here's a big one for Windows users that isn't currently as important for Apple Mac users.

There are known to be over *100,000* viruses & worms for Windows PCs, and only 1 known virus for Macs (and the Mac virus is more of a "test" and turned out not to spread).

Most of the 100,000-plus viruses and worms for Windows are not currently "in the wild", but it still gives you an idea of how much more at risk Windows users are for these things, so it's absolutely critical to have an effective antivirus program protecting your computer.

Note I said *effective* antivirus program -- I chose my words carefully there, since studies have shown the top 3 *most-used* (again, note my choice of words there) antivirus programs actually have an up to 80% *failure* rate at detecting and removing the latest threats!

I personally recommend using Kaspersky Antivirus (or better yet, Kaspersky Internet Security, which has a good firewall program in it too). Kaspersky has been shown to have an over 96% success rate at finding and removing viruses.

There is no 100% guarantee, but it's pretty darn close.

I'll continue with more of the 10 tips about how to use the Internet safely in a separate article.

If you'd like to *see* step-by-step how to protect yourself by doing the things I talk about in this article, plus get dozens and dozens of more quick, easy lessons that make your computer safer and easier to use, then you might want to click one of the links below to find out more...

All you have to do is click one of the following links, depending on whether you use a Apple Mac or a Windows PC.

Windows PC users (Dell, HP, Sony, etc.) click this link to get easy Windows computer lessons

and Apple Mac users (owners of an iMac, iBook, MacBook, etc.) click this link to get easy Apple Mac computer lessons

until next time, enjoy,

Worth Godwin

P.S. Those links again are:

Windows PC users (Dell, HP, Sony, etc.) click this link to get easy Windows computer lessons

and Apple Mac users (owners of an iMac, iBook, MacBook, etc.) click this link to get easy Apple Mac computer lessons

Labels: ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Thursday, January 3, 2008

Study reveals more than half of computer users who think they are protected against online threats are dead wrong

Back in December, Verizon published a study they'd had done, surveying how protected people thought they were on the Internet, versus how well protected they actually were.

The results were disturbing -- it seems 92% of people thought they were safe, but in fact, 59% were actually vulnerable to a variety of threats!

Now understand something -- a lot of people have a very narrow view of "safe" and "not safe" and tend to think that if they don't order stuff online, that they're OK no matter what.

This is not the case.

First off, ordering from a reputable website is not really very risky in itself -- in fact, there's a very valid argument for the idea that it's actually a lot *safer* than ordering from an 800 number, or handing your credit card over to a server at a restaurant!

Why is that? Well, in the examples of a restaurant or an 800 number, you're usually giving your credit card number over to someone you don't know, who could easily write the number down and use it for themselves.

I've also heard of more than one case where someone working at a restaurant used their cell phone camera to take a quick picture of the front of a card to steal the number!

But of course, when you're ordering from a website, in most cases no person ever even *sees* your credit card number, and I've never heard of a greedy or dishonest machine.

So the risks they were talking about in the study really have very little to do with ordering stuff off the Web.

One of the biggest problems reported in the study is that a *lot* of people either have no antivirus software on their computer, or it's there, but no longer working.

You see, many computers come with a "trial version" of a program that works for 3 months, then if you don't pay to activate it, it stops protecting you. Or people buy the protection once, then it runs out after a year, and again they're not protected.

If you've listened to my special report audio CD "5 Common & Costly Computer Mistakes and How To Avoid Making Them Yourself" then you know all about this.

If you don't have this CD, it comes for free as one of the *eight free bonus easy computer lesson CDs* you can get for just the price of a single visit from a consultant (but only if you take advantage of my special offer before the end of January 5th).

What you also know if you've listened to my "5 Mistakes" special report, which they didn't even mention in this study, is that the antivirus programs most people are using have an up to 80% *failure rate* at detecting and removing the latest viruses and worms!

So even if you *do* have current antivirus software (such as McAfee, Trend Micro, or Norton) then you're *not* really that well protected from viruses and worms!

Again, if you've listened to my "5 Mistakes" special report, you know this, and know I recommend a very good program called Kaspersky to use instead.

Now Mac users have a lot less to worry about, at least at this point, when it comes to threats like viruses and worms, but there are still a lot of potential threats out there that can affect your computer, your privacy, and your security if you don't know about them no matter whether you use one of Apple's Macs, or a Windows PC.

A few of the ways your computer might not be as secure as it should be include:
- not having your computer (Apple Mac or Windows PC) firewall program turned on (not to mention using the *right* firewall program),
- not getting your security updates done
- not backing up your computer correctly
- having your account settings wrong
- and a lot more than I can cover in this email, or in a dozen more like it

They say a picture is worth a thousand words, well if that's true, then a video (movie) is worth a million. That's why I created my easy video lesson CDs -- with the video lessons, I can *show* you the steps and make it easy to follow in a way that's just not possible by email or in a book!

As you might know, I'm running a special for the next few days to celebrate the New Year (not to mention the anniversary of my computer lesson CDs, which I started a second business and began developing 2 years ago this month)

If you want to easily make your computer safer and easier to use, then you really should stop by my website and at least see what I'm offering here.

And remember, like all of my CDs, they come with a full 1-year, 12 month, 365 day no-hassle money back guarantee: return them any time in that year for a full refund. You sure won't get that if you hire a consultant!

All you have to do is go to one of the following addresses, depending on whether you use a Apple Mac or a Windows PC.

Windows PC users (Dell, HP, Sony, etc.) click this link to get easy Windows computer lessons

and Apple Mac users (owners of an iMac, iBook, MacBook, etc.) click this link to get easy Apple Mac computer lessons

before the price goes back up!

You'll be glad you did.

Worth Godwin

P.S. Remember, this special price and special package of CDs are only available to get so much for so little for a couple more days!

P.P.S. Those addresses again are:

Windows PC users (Dell, HP, Sony, etc.) click this link to get easy Windows computer lessons

and Apple Mac users (owners of an iMac, iBook, MacBook, etc.) click this link to get easy Apple Mac computer lessons

Labels: , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Monday, December 31, 2007

Happy New Years from Worth Godwin

As I write this, it's around 1pm on New Year's Eve, which is around 6pm on the East coast of the US, and for our neighbors across the pond it's just past 12am New Year's Day.

New Years when we all find ourselves looking back at the year and years behind us, and look forward to what comes in the future.

As for myself, I'm putting a long long year of working many 12-15 hour days building up my easy video lesson CDs business up from scratch, armed with not a lot more than sweat and determination to make something of the business.

I've never been much of one for New Year's resolutions, but we all have goals for the coming year. My own goal is to really make a big success of my business -- some people might want this to live a lavish lifestyle, full of flashy cars and McMansions, but my motivation is a little different.

I was fortunate enough to have grown up living way out in the country in Upstate New York on a big 70-acre farm my parents bought for a song in the 1970s. It was full of fields, acres of woods, a pond and a stream, and big open skies.

I miss the times I spent walking through the woods for hours as a child, silent except for the sound of chipmunks and squirrels in the fallen leaves, or the occasional deer fleeing from my quiet footsteps.

Now I live in Hawaii, and while it is warm all year round, there are no deer, and I live on a little half acre of land.

This may sound funny coming from someone who spends so much time working with technology and computers, but I miss living where I can step out my door and go for a long walk in the woods and escape the modern world.

My real goal for starting this business, beyond helping people get past being stuck with computers and helping them feel more confident and comfortable, is to make enough money to buy a big property out here in the islands.

Unlike a lot of people with their eye on buying lots of vacant land, I don't want to develop it and put up yet another resort or subdivision to try to make a bundle at the cost of nature and the island I live on.

What I want to do in 2008, more than almost anything, is to buy a large property out in the country. A large property either already filled with old-growth native forest, or one where I can begin replanting trees to bring back the original forest and the native animals that depend on it.

Beyond that, I plan to put a conservation easement on it -- this would legally block development on the property, even if I sell it, so it remains protected and undeveloped nature for many many years to come.

Whatever your goals are for the coming year, I wish you well on them.

If one of your goals is to get better at computers, to become more confident and skilled with them, then maybe we can help each other reach our goals together.

To kick off the new year, I'm slashing prices on my easy computer lesson CDs for the first few days of 2008. I've put together a huge jumbo pack of 16 easy CDs at a steep discount off the regular price, and a *tiny fraction* of the cost of hiring a computer consultant like myself to teach it all.

You'll get CDs packed full of dozens and dozens of quick, easy lessons on topics ranging from safe & easy web browsing, email, working with photos, Windows and Mac computer basics, and a lot more. All guaranteed to make you feel more confident than before, or your money back.

To take advantage of the special New Year's savings, just hop over to my website to read more. Just remember, the savings end January 4th, so get there before it's too late!

If you have a Windows PC (Dell, HP, etc.) click the link:

Easy Windows computer basics

or if you have an Apple Mac (iMac, iBook, Powerbook, MacBook, etc.) click the link:

Easy Apple Mac computer basics

you'll be happy you did.

Have an amazing New Year!

Enjoy,

Worth Godwin

P.S. Remember, this only lasts for a few days, so click over there now before it's too late. The links again are:

If you have a Windows PC (Dell, HP, etc.) click the link:

Easy computer lessons for Windows

or if you have an Apple Mac (iMac, iBook, Powerbook, MacBook, etc.) click the link:

Easy computer lessons for Apple Mac

Labels: , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Sunday, November 11, 2007

What is a definition of the World Wide Web & who started the phrase World Wide Web

What is a definition of the World Wide Web & who started the phrase World Wide Web

In this article I'm going to address two related questions I've gotten: "what is a definition of the world wide web" and "who started the phrase world wide web".

First off, let me give you a definition of the World Wide Web -- which these days is usually just called The Web.

The Web is made up of millions and millions of pages of information that are linked together across the globe.

When you look at a web page, which you're probably doing right now (unless you're reading this in my free computer email newsletter and not on my archive of my computer articles or on one of the free article sites I've submitted the article to) you'll find that the page has "links" that you click on to take you to different pages.

If you could see a picture of all of the web pages on the Internet, you could imagine that it might look like a spider web, with many strands connecting one point to another.

This is just how a guy named Tim Berners-Lee imagined it when he came up with the phrase World Wide Web. The links are the strands, and the web pages are the points where the strands come together.

Tim Berners-Lee, with help from a man named Robert Cailliau, created the Web based on something called "hypertext".

Hypertext was an idea where you could have "hyperlinks" (which we now just call "links") that would allow you to read information and easily move between related topics.

So if you were reading about, for example, the first printing press, the Gutenberg Bible would probably be mentioned because it's one of the best-known books to be printed on the first printing presses.

With hypertext, when you saw the words Gutenberg Bible, they would be a link to an article that would go into more detail about that book.

Berners-Lee wanted to bring this idea to the Internet, allowing people to "browse" around, using these links to move from one place to another.

Before this, you had to go to a specific address, then go to another specific address, and not browse the way we are used to today.

And as you've probably guessed by now, Berners-Lee was the person who started the phrase World Wide Web in the first place.

So another way to explain what is a definition of the World Wide Web is a way of looking at the Internet as a series of "pages" of information -- words, pictures, sounds, or video -- that link from one to another to another, forming a giant "web" of information that covers and connects the world.

One more point, to clarify a common misunderstanding. The Web is *part* of the Internet, just like email is *part* of the Internet -- a lot of people think the Internet is exactly the same thing as the Web, and that email is somehow completely separate from the Internet. This is not the case.

I have another article, available by clicking the following link which explains the computer terms Internet and email, if you need more help with those computer terms.

Labels: , , , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Tuesday, November 6, 2007

How to Determine Your iBook's Hard Drive Size, or the Hard Drive Size of Any Apple Mac

I got a question recently about how to determine your iBook's hard drive size.

It's very easy to determine your iBook's hard drive size, and the same steps work for any Mac (Apple computer including iBook, Powerbook, iMac, MacBook, etc.).

First off, the hard drive size is usually printed on the computer somewhere -- where this label is varies from computer to computer -- in the case of an iBook you can usually find the label with the hard drive size and other information underneath the keyboard.

Just gently pull the two sliding tabs on the top edge of the keyboard towards you while gently pulling upwards, and the keyboard should lift up. Underneath, you'll find the serial number and other information about your iBook.

So that's one way how to determine your iBook's hard drive size.

On other Mac models this information is printed on the base of the computer, or sometimes in other places.

In all cases, the size printed on the computer may be out of date if you've ever had your computer's hard drive upgraded, so let's talk about another way how to determine your iBook's hard drive size.

This way doesn't involve lifting up the keyboard (which some people are not comfortable doing) and it doesn't involve flipping the computer upside down like you have to do to read the label on many iMacs.

On any Mac you can easily find out the hard drive size, plus how much free space you have, by clicking once on the hard drive icon on your desktop.

On most Macs, the hard drive is called Macintosh HD, but some people rename it. In most cases, it's a rectangular metallic icon, which you'll usually find sitting on the upper right-hand corner of your desktop.

So click the drive once, which will highlight the drive. Then go to the File menu on the menu bar at the top of the screen.

In the file menu, you'll see a menu option called Get Info. Click the Get Info menu option in the File menu, and a new window will open with a lot of detailed information about the hard drive.

What you want to look for is "capacity" which is the full size of the hard drive, usually measured in GB, or Gigabytes, on a modern computer. Underneath capacity you will see more information about how much space is available, and how much is used.

As a side note, it is normal for all computers -- iBooks, iMacs or any other type of Apple Macintosh computer, as well as Windows PCs of any brand name -- to show fewer gigabytes or megabytes than what is listed on the label on the computer, on the sales receipt, or elsewhere.

For example, if you have a 60 gigabyte hard drive, it is normal for it to appear to be 55gb or so.

A simple way to think about this is like the foundation of a house: when you have just the foundation, it may have 1400 square feet, but once you've built the walls, etc. the real square feet will be less. This is because the walls take up some of that space. It works kind of the same way with a hard drive.

So again, one way how to determine your iBook's hard drive size, or the hard drive size of any Apple Mac computer is to click on the drive (once) and then click Get Info in the File menu.

If you want to see this done, which can be a lot easier than reading about it, you might want to read about my simple system to easily learn Mac basics.

One of the CDs that comes free with my system has Mac Basics, including a video that shows you exact step-by-step instructions on how to determine your iBook's hard drive size, or determine the hard drive size of any Mac, just like I've outlined in this article.

More information can be found at www.WorthGodwin.com.

Click here to find out more about my easy system to learn Mac basics.

Labels: , , , ,

Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Jo