Popular Computer Questions Answered:
[What is Operating System?]   [What is a Driver?]   [What is RAM?]
[What is Wifi?]


Answering questions About my Easy Computer Lesson CDs

As you probably know if you've been reading my recent emails, my dad is turning 80 in a few weeks, and I am running a huge sale on my easy video lesson CDs to raise money so I am able to take time off work and make the 5,000 mile trip to see him.

It'll be the first time Dad and I have been able to see each other in over two years, and it's been over 3 years since I've seen my brother, and about four and a half years since the whole family has been able to be together. So as you can imagine, I miss them and am really looking forward to being able to go.

I got a lot of responses to the news about the sale, and quite a few people had questions. I thought I'd take a break from putting the finishing touches on this month's Gold Club
video lesson CD to answer a couple of the questions here before I go to bed, since others may be wondering the same things.

And while I'm answering questions about my CDs, I won't be able to help myself but throw in a couple little lessons about computers while I'm at it, so read on...

The first question is from Marshal Jackson, who wrote:

> i am interested in your product, but i use a webtv,
> msn tv 2 type system, and can't download cd's.
>are they available to purchased and mailed to me?
> thank you, marshall jackson.

Hi Marshall. Yes, my CDs are available to be purchased and mailed. The sale on my Ultimate Beginners Bundle of 21 CDs starts early Friday, and continues to be available at full price on my site, alongside of the two lower priced bundles.

Now the issue for you though, is that you're using an MSN TV (formerly Web TV), which for those who don't know is basically a really stripped down computer that lets you browse most websites and read email, but which doesn't let you do a lot of the other things you can do with a regular computer.

I don't personally have much direct experience with them compared to regular computers, but I'm pretty sure they don't have a CD drive in them, and I'm not sure if they can play the type of video I use for my lessons, which is something called Flash video. This works for 98+ percent of people without any extra steps, which is why I chose to use it.

If you're able to watch the sample video lesson on using a search engine which I emailed you a link to yesterday, then I use the same type on my CDs and on my paid Gold Club member website.

So while you may not be able to play the video lesson CDs since you're missing a CD drive, another option that would let you learn more from me would be my basic "Starter Plus" package on my website.

This includes 3 audio CDs (in other words regular CDs you can play in a CD player, not just a computer) plus a month free membership to my Gold Club.

If you can watch any of the videos on my website, or on sites like YouTube, then my Gold Club videos will work for you.

Everything I mentioned above is included in the bundle of CDs that go on sale this weekend, but again you need an actual computer (not a Web TV or MSN TV) that has a CD drive to play *most* of the 21 CDs (again, some are regular audio CDs that play in a regular player)

I hope that answers your questions.

You can see my 3 bundles of CDs by going to the home page of my site and for an MSN TV you would want to click the Windows PC option since MSN TV 2 runs a special version of Windows.

The other question I'll be answering in this email comes from Lois Lancaster, who wrote:

> Dear Worth: I am interested in your offer. Please
> tell me what I need to do to make use of your lessons.
> I dont have high speed but I assume that I need to sign
> up for it, get speakers attached, know how to put in a CD,
> get sound. I am starting with almost zero knowledge.
> I can turn on the computer and get Email. I can click on
> Google. That is about all. Let me know what is involved
>and I will get back to you. Lois L.

Hi Lois. First off, it's OK if it seems like you have zero knowledge about the computer right now. Everyone has to start somewhere; believe me, I was no expert when I started! FAR from it.

So as for what you need to do. Well, you do not need to have high speed Internet access to play the CDs. You don't really even need to have an Internet connection at all to use them since all of the videos and other information is stored on the CDs themselves.

Now if you're using dialup, you might not be able to watch the videos on my site, or at least not without pausing the video right when it starts and waiting a few minutes for your computer
to receive (or "buffer") enough of the video so you can play it back smoothly. The audio on my site on the other hand probably would play OK.

On a side note, I really do recommend using a fast "broadband" Internet connection whenever possible, both because it gives you the most options, but also because it can make your computer
safer by letting your computer receive critical security updates in a timely manner.

Speakers or a pair of headphones (both of which have the same type of connector) are a good idea. Either will plug into a small round hole (again, just like a headphone socket on a CD player
Walkman, iPod, etc.) which usually is marked with either a green ring around it or a small picture of headphones next to it.

As for how to put in a CD, it's a funny coincidence, one of the video lessons on this month's Gold Club CDs is of me demonstrating how to open a CD drive and also what to do if the drive won't open.

It's really easy to do though, so I can tell you here.

CD drives come in two basic types. Most desktop and laptop computers have a "tray loading" CD drive (where the CD sits on a small tray that slides out of the computer). Some computers,
especially a lot of Apple's Macs, use a "slot loading" CD drive instead where you just slide the CD in label side up.

Opening the tray or spitting out the CD on a Mac is just a matter of pressing the eject key in the upper right corner of the keyboard.

On a Windows PC (which I think you have Lois), you do the following:

On most computers you just look on the front of the computer (not on the screen, but the big "box" that a lot of people incorrectly call the hard drive). On the front of the computer should be a rectangular panel that most likely either says "CD", "CD-R", "Compact Disk", or "DVD" (depending on the make and model).

On the right side of this panel should be a small button for ejecting the tray you put the CD on. The button may have the eject symbol under it (the eject symbol looks like a triangle with a line under it, just like on a DVD player, a CD player, a VCR, etc.)

Push the eject button and the tray should come out that has a circular depression in it that you put the CD into, label side up. Then press the eject button again to close the drive.

On a Windows computer the main menu with the list of lessons on the CD will open up automatically after 20-30 seconds or so.

On a Mac an icon that looks like a CD will appear on the desktop and you would double-click that icon, then double-click the file inside named "Double-click-me" and you'll get the list of lessons.

Again, I'm guessing you have a Windows PC from your question, but I figured I'd turn this into a useful lesson for everybody, and include the Mac users.

Anyway, I hope that answers your questions. It's rounding 1:45AM right now where I am and I was up until 4AM last night trying to get caught up so this whole event goes off smoothly this weekend.

So I'm going to hit the hay.

sometime later on Thursday I'll be sharing an email I got from one of my Gold Club members named Ian who had a story to tell me about his experience with the computer that I suspect a lot of you will be able to relate to.

until then, take care, and enjoy,

Worth Godwin
Plain English Simplicity For a Complex Modern World


Labels: , , ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email

 

Computer Answers: Question About Email From Myself

In this newsletter lesson I want to answer a question from Lore
Grossman, a very nice lady who lives part time here on the island
and who I have helped in person for years now.

Lore has just run into a pretty common problem that she's been
lucky enough to avoid before. Maybe it's something you've seen
too and have wondered about. Well, in this email I'll explain it
for you and help you understand.

------------------------------------------------
Learn the secrets of skyrocketing your computer skills with the
five Plain English video lessons you can watch for free by visiting
the following address:
------------------------------------------------

Lore writes:

"Worth : I just received an e-mail FROM [here Lore wrote her own
email address which I have removed for her privacy]
Subject : Tired of waiting for you.
I KNOW that I have not send this to myself, and have NOT opened it.
Is it dangerous ? what and how should I dispose of it-- and WHO is
using my mail ?
Upset, Lore"

Well, Lore, it's nothing to worry too much about; it's just spam (i.e.
junk email).

I know it seems weird and maybe even kind of worrying that it is
coming in seemingly sent from your own email address. This can
conjure images of something out of that movie from the late 1970s
"When a Stranger Calls" where the call is coming from inside the
house.

Actually, it kind of *is* like that, except it's coming from inside your
neighbor's house, or your friend's, or somebody who knows you,
but not your own "house" (i.e. computer).

What has most likely happened is someone who knows you (or has
your email address in their address book at any rate) has probably
got an infected Windows PC.

Now Lore is smart enough to be using a Mac, which is basically
immune to all current viruses, so it's not her machine that's the
problem, nor is it any of her friends who also own Macs.

What a lot of people don't realize is that millions of Windows
computers are infected with viruses and worms without the owner
even realizing it.

Viruses and worms, by the way, are basically the same thing. The
only real difference is you have to open a virus yourself the first
time for it to infect your system or try to spread to another, while a
worm will spread on its own.

Another thing you may not realize is that most viruses and worms
these days are not about big, obvious damage the way they used to
be back in the day.

Originally, viruses (I'll just say viruses from now on, but understand
I'm including worms in most of what I'm saying) were written to
cause as big a problem as possible and basically were designed to
get as much attention as possible. A lot of them were written by
teenagers, actually, and it was done for much the same reason as
someone might "tag" a wall by spray painting graffiti on it -- to
show off and let people know they were there.

These days, viruses are now frequently written by programmers
who work for criminal organizations (think organized crime).

So they're motivated by profit, and what they try to do is lay low on
a person's computer and infect as many other computers in the
same sneaky way as possible, and use the resources of the infected
computer to do their dirty work.

This could be to harvest personal information for identity theft, or it
could be to group thousands of computers together to stage an
attack on an important website, or it could be just to send spam to
millions of computers, knowing that with millions of emails sent,
even if only a tiny percentage of people are willing to click on a link
for a purple pill in an email of gibberish, they can still make money.

What they usually do to make it harder to find the source of the
spam is they will "spoof" the return address to make it look like
it's coming from a different computer. Sometimes this means
you end up getting email "from yourself".

And this last option is what Lore has probably run into.

While it may not be trying to sell under the counter meds, and I
can't say for sure it came directly from an infected PC, it's some
kind of email she should just junk and not read.

The best thing to do with these types of emails where you know it's
spam is to use the "junk" or "spam" button in your email program.
This will mark the message as junk and in most cases remove it
from your inbox at the same time.

Don't ever use the junk or spam button to delete regular emails,
since this feature "trains" the computer to automatically junk
messages, and if you junk the wrong ones, you'll end up missing
important emails from people you want to hear from.

For those of you who understandably need to see step-by-step
lessons on how to do things like work with email and other parts of
using the computer, you might want to take a look at my easy video
lessons (available for either Apple Mac or Windows PC) you can
learn more by clicking one of the two following links:

Basic Mac Computer Skills

Basic Windows Computer Skills

until next time, take care, and enjoy,

Worth Godwin

Labels: ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email

 

Computer Questions & Answers: Should I use Mozilla Firefox?

In this issue of my computer newsletter, I want to get to another of
the questions sent in by email. I'm a bit buried in emails and other
work, but I'll be getting to more questions soon.

This question comes from one of my Gold Club members, Ian in the UK,
who writes:

"Hi Worth;

I am ploughing through my bundle of CDs; not very quickly I may
say, but I find them to be very good and full of information and
useful hints and tips.

I wish to install Firefox as an addition to Safari and have gone to
your lessons which are within your Gold club site. Although I want
to have both progs at my disposal -- is there any benefit to me of
having them together on my Mac?

Am very interested to get your E.Mails which answer questions sent
in by others; a number hit on subjects which have come to me.
I save them all to a separate folder , and thus have the benefit of
referring back when necessary.

I note that you keep mentioning that the price of your CD's is about
to rise. This is, I believe not a concern to me as I have got the
Beginners Bundle -- am I right.

I would appreciate you views sometime in the near future.

Regards - keep up the good work

Ian Forsyth"

----------------------------
First off, for those who don't know, the Gold Club member area is a
special password-protected area of my website where you can instantly
access a large & growing library of my easy, Plain English computer
lessons. These lessons come as both audio lessons (spoken word only) as
well as video lessons with step-by-step instructions on how to use your
computer, understand it better, and feel more confident using it.
You can find out more about my easy computer lessons by clicking the link
or sign up for my free newsletter using the form at the bottom of this article
----------------------------

Well Ian, thanks for writing with your question, and to let me know about
your progress with my CDs. I'm glad they're interesting and helpful for
you.

You're not the only student who's told me they save my emails in a
special folder for reference -- I think it's a good idea and do something
similar myself.

What I do on my computer is I have "rules" (also known as "filters") set
up which sort my incoming email into different folders automatically.

You should take a look at the third of the three CDs covering email in the
bundle of 21 CDs you got recently. You'll find lessons on that disc that
show you exactly how to easily do this yourself if you want to try it out;
I think it's pretty handy.

Before I directly answer your question about using Firefox, let me give a
little brief basic background to make sure everyone is on the same page:

Mozilla Firefox and Safari are both "web browsers" which you can think of
as vehicles that take you to web pages on the Internet. Just as some cars
are safer than others, some web browsers are safer than others.

For those using a Windows PC, Mozilla Firefox is an absolute necessity, as
Internet Explorer (the blue E icon) is very unsafe to use, despite being the
most commonly used browser out there.

The only reason most people still use Internet Explorer is because they
include a copy of it with every copy of Windows, so most people just use
it without realizing that they have another option, or if they know there's
an alternative, they don't understand why they should switch right away.

Mozilla Firefox is just as easy to use (if not easier) and is *much* safer.
It's a free download from Mozilla.com, and if you're still using Internet
Explorer, I can't stress enough how important it is for you to switch.

Members will find a video lesson in the "Plain English Computer Dictionary
and Computer Concepts" area of the member site which goes into more
detail about the reasons to use Mozilla Firefox, as well as a step-by-step video
lessons that show you how to download and use it.

Now Ian on the other hand, uses one of Apple's Mac computers, which
generally are a *lot* safer and easier to use than their Windows
counterparts.

Ian is wondering if there is any benefit to him having both Safari (the web
browser made by Apple which is available for both Macs and Windows, but
which comes already installed on all Macs) as well as Mozilla Firefox.

Well, as I mentioned above, since Ian is a Mac user, he doesn't have the
compelling security reasons that Windows users do, so for most Mac
users, it's a matter of personal preference.

Personally, I have both Safari as well as Firefox installed on my Macs, and I
normally use Firefox since I prefer it to Safari. But that says more about
how I use my computer and my personal tastes than it does about which
one is the better browser.

Safari works great for most Mac users, although those who own older
Macs with OS 10.3.9 or earlier are stuck using an old version of Safari
that may not work with all websites, and so may want to get Firefox 2
since it is newer and so works better with some websites.

Safari is a very fast browser, you might find it loads pages quicker than
Firefox, but on the other hand, Firefox is much more customizable (but
this probably won't matter too much to the majority of users).

So I would say go ahead and download Firefox and see if you like it, Ian.
It's free and won't take up much room on your hard drive, and can be
used side-by-side with Safari without problems.

And the video in the Gold Club member area you had trouble with is fixed,
so you can see step-by-step instructions on how to download and install it
on your computer to give it a test drive.

Again, Windows users *really* should switch to Firefox to protect
themselves.

Finally, to answer Ian's last question, the prices have already gone up for
my lesson CDs, which of course won't affect Ian or anyone else who took
advantage of the 2008 prices while they still were in effect.

These bundles of easy lesson CDs are still a fraction of the price of hiring
a consultant to teach you the computer, and are designed to solve the
limitations of the traditional ways of learning computers, making them
much quicker and easier to learn.

Again, you can learn more about how they work, as well as read, listen to,
and watch genuine testimonials from people like yourself who they have
helped by using the form below to join my free computer newsletter & get
free sample lessons.

Gold Club members who want to get one of the bundles of CDs should use
the special member store in the Gold Club member area.

I'll be sending out my next newsletter in a couple of days so I can get
more caught up with the questions waiting for me before the next
monthly computer question and answer live event which will be happening
this coming weekend.

until next time, enjoy,

Worth Godwin


P.S. If you have your own computer question, feel free to reply to any of my
newsletter emails and ask and I'll do my best to answer it in a future newsletter
or during one of my live computer question & answer events.

Labels: , , , , ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email

 

Follow-Up to Previous Newsletter About Arranging Icons

This is just a quick follow-up to the newsletter I posted over the
weekend where I answered Linda's question about arranging the icons on
her computer's desktop.

My friend visiting from the mainland was nice enough to offer to spend
the night with some mutual friends here on the island yesterday so I
could get a little caught up with my work, so I'm writing this before
heading up north on the island a little later this afternoon to meet up with
her and our friends so we can go out on her last night here on the island.

I'm writing this follow-up because I was recording a video lesson last night
for my Gold Club members, demonstrating the same steps I outlined in
the last email (after all, it's *much* easier to learn from seeing it done,
rather than just reading about it!). While recording the steps, I realized I'd
left out something important.

On Macs, in addition to the steps I outlined in the last email, there is one
additional setting that decides whether the icons can be moved freely, or
if they're kept always arranged in a specific order (like alphabetical order).

This can be found by clicking once on the desktop to make sure you're in
the Finder (again, you can confirm this by looking at the menu right next
to the Apple menu -- it should say Finder). Then go to the View menu,
and click "Show View Options".

This will open a new window with several settings in it. The one you want
to either keep the icons on the desktop always arranged in a certain
order, or to let them move freely is the menu at the bottom of the
window.

Click the menu and chose "None" if you want the icons to move freely,
or click one of the six options at the bottom of that menu to arrange by
that category (i.e. by name (alphabetically), by size, etc.).

Just wanted to post this quick follow-up since I accidentally left that info
out.

I'm going to be sending out a second regular newsletter today too, so
don't be surprised by me sending out two emails in one day. And I haven't
forgotten the other questions I was sent recently; I'll be answering them
soon.

until then, take care, and enjoy,

Worth Godwin

P.S. If you're not a easy computer lessons Gold Club member and want to
get in on this month's set of CDs, I'm still prepping the 2nd of the two
disks to send off to the duplicator service over on Oahu, and will be
finishing them Tuesday night after my friend leaves for the mainland. So
any new signups before then will get a copy of this month's CDs.

You can find out how by visiting the following link to learn more about my easy
video lessons
.

Labels: , ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email

 

Answering Computer Question About Arranging Icons on Your Desktop

In this newsletter I'm going to answer the next of the questions I have
waiting in my inbox from the ones that were sent in after my latest
monthly computer question and answer live event that I held last
Sunday.

I'll be answering more of these in future newsletter issues in the coming days,
so keep an eye out for them.

This question comes from one of my consulting clients here on the
island, Linda Tellington-Jones, who writes:

"Hi Worth, brilliant idea. I'll join in. I do have a question. A
friend organized my desktop with the folders in nice neat rows.
However, they are not alphabetical, AND I cannot move them
around. I need my old disorganized desktop back so I can edit and
move them in the order I need them. Help!!!!
Linda"

Linda has one of Apple's Macs, and there's an easy fix to her
problem. I'll cover the steps for a Mac first, then follow with the
steps for Windows PCs.

----------------------------------------------------
Wish you could actually *see and hear* step-by-step instructions
like the ones in this article, instead of just read them?
Take a look at my easy, Plain English video computer lessons
available for either Apple Mac or Windows PC.
----------------------------------------------------


On a Mac what you want to do is click once on the desktop to
switch you to the Finder (that's the part of Mac OS X that shows the
desktop and its icons, and lets you browse through files and
folders). You can make sure you're in the Finder by glancing up to
the menu next to the Apple Menu in the upper left corner of your
screen and make sure it says "Finder" -- that menu next to the
Apple Menu is very handy because it always says the name of
whatever program you are in.

Once you're in the Finder, you can go to the View menu at the top
of the screen (3 over from the Apple Menu) and in that menu you
will find a menu option titled "Arrange By" and when you put your
mouse over "Arrange By" a side menu will pop out.

Chances are, you'll see that one of the options in this side menu has
a check mark next to it. You can either click on that line that has
the check mark (which will uncheck it) and this will free up your
icons to move around as you please, OR you can click one of the
other options to arrange them by name (alphabetically), by the
kind of file, etc.

On a Windows PC, you can do pretty much the same thing:

Click on the desktop, then RIGHT-click (use the right mouse
button to click) anywhere on an empty spot on the desktop, and
you'll get a menu with several options in it.

In Windows XP the option you're looking for is "Sort By" and in
Windows Vista, it's called "Arrange By" (two ways to say the same
thing in other words) and when you put your mouse pointer over
that option, a side menu will pop out with four main options
including "name", "size" and "modified" (when it was last saved in
other words).

Just click any of these options and it will reshuffle all of your icons
into that order.

Windows XP users will have another item in this side menu that's
worth mentioning: "auto arrange". If this has a check mark next to
it, it keeps you from manually dragging and dropping icons on your
desktop; if it's unchecked, you can move them freely.

Each time you click that particular menu option it will "toggle"
between checked and unchecked -- toggle just means it works like
a light switch, so you can turn it on or off (toggle it on or off).

I usually try to stick to concepts, general advice & tips, etc. in these
emails, since it is *so* much easier to see step-by-step instructions
rather than read them (which is exactly why I created my easy video
lesson CDs in the first place), but hopefully that all makes sense.

That's it for this installment of my newsletter. As I mentioned
above, I'll be getting to the other questions waiting for me in future
newsletters.

Right now though, I'd better get back to being a good host because
my friend from the mainland is giving me dirty looks because I'm
on the computer instead of spending time with her. But I wanted to
get another newsletter "out the door" so I could keep helping you
guys get better at your computers.

until next time, enjoy,

Worth Godwin

Labels: , ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email

 

Answering a question from James about virus infection: Important information about protecting your computer

As you may know, on Sunday I had one of my monthly computer
question & answer live events where I answer people's computer
questions live "on the air" during a broadcast you can listen in on
via the web or by phone during the event.

During the call (between some coughing and sniffling on my end
due to a cold) I answered a number of questions sent in by my
subscribers, including ones from new Gold Club member Tim here
on the Big Island, George from Scotland, Art in the Phillipines, and
others.

I had a number of questions sent in by email after the event was
over, one of which I'll be answering in this newsletter, and I'll be
getting to the others in coming days.

Gold Club members will also be getting a copy of the entire call on
CD along with the latest video lesson CD when they ship later in the
month. Gold Club members will find the recording in the
*permanent* archive of *all* of my computer Q & A live events
located in the Gold Club member.

On to the question:

"Dear Mr. Godwin,

I'm not sure whether or not you have time to answer personal
emails, but I'll give it a shot. Last night a disturbing event
happened as I was doing some research in FireFox. Without any
provocation, I was suddenly invaded by an antivirus program
(Internet Antivirus Pro) attempting to push their product on me (I
already use Norton). Nor only could I not get rid of it on my
computer, but it messed up FireFox as well as Microsoft Explorer.
Both were rendered useless. So, I'm ending up setting up my
computer from scratch. Was this a type of virus; if so, why didn't
Norton catch it? I'd appreciate a response when you get time.
Thanks for your kindness. - James Staudt"

Well James, I'm sorry to hear you ran into this situation.

You unfortunately fell victim to a very common threat that has infected a
huge number of computers in recent months. According to statistics
published by Microsoft 400,000 computers had this cleaned off of them
in December alone (and that's just the ones Microsoft's software
removed, and doesn't count any infections removed by different means).

What probably happened, based on what you've told me, and what I've
seen myself and read about, you probably went to a website which
offered to scan your computer, and then went ahead and scanned your
computer even when you said no, and then insisted on pushing that
malicious program on you even when you said no.

If that's not exactly what you experienced, it was probably something
similar.

This is a really big problem to a lot of people because the site you visited,
and others like it, use *very* dishonest tactics and basically set things up
so that no matter what you click, it still results in the program getting
onto your system.

As it happens, I just did a video lesson on this very topic on December's
Gold Club video lesson CD. I recorded the lesson after stumbling onto a
site like the one you ran into, to help protect my clients from sites like it.

It's really not possible for me to share everything I showed in the lesson in
an email, since a lot of it relies on you *seeing* exactly what I'm talking
about, to help recognize when you've run into one of those sites.

One thing I can tell you is this: if you ever find yourself on a site that tries
to scan your computer for problems, you should get out of there
immediately, especially if the scan happens without your permission.

The fact is, the scan is actually *fake* in the first place, and that should
be a big warning sign.

The best thing to do in a situation like that is to close the web browser
immediately, since clicking on almost anything on the web page (even a
button saying "no" or "cancel" etc.) will still put the damaging program
on your computer.

So instead of running the risk of accidentally clicking a fake close button
(the red X) what you can do is use the keyboard shortcut to close the
browser immediately.

On a Windows PC this is done by holding down the ALT key and then
pressing the F4 key (the key labeled F4 at the top of your keyboard, not
the F key and the 4 key) then releasing both.

On one of Apple's Mac computers, the same thing is done by holding
down the Command key on the keyboard (this either says Command, or
has an Apple logo, or has a "propeller" logo, or all three, depending on
your keyboard) then type the letter Q and release both.

So that's ALT-F4 on the PC, or Command-Q on the Mac.

That will get you right out of there, and minimize the risk of getting
infected.

As for your Norton Antivirus, well, the fact is, Norton is really not that
good a program. It's used a lot because Symantec (who makes Norton)
pays HP or other computer makers to include their program, and so most
people use Norton or McAfee purely because it's what's there, *not*
because it's the best program!

It's kind of like the way that the majority of people still use Microsoft's
Internet Explorer (the blue E icon) even though it is definitely not as safe
as, say, Mozilla Firefox, or even as good a program in general.

What I suggest is to use the antivirus program Kaspersky. It's what I use
on my Windows computers, and what I recommend to my clients.

For more information about using the right web browser, the right
antivirus program, and more, see my special report "5 Common & Costly
Computer Mistakes and How You Can Avoid Making Them Yourself". The
audio CD of this report is included for free with all orders of any of my
bundles of CDs.

The video lesson I mentioned above is so important for everyone to see
(including Mac users who *currently* don't need to worry about viruses),
that I am thinking about making it available for everyone to view for a
while in a special area of my website. This will likely be for a limited time
only, but I will make an announcement if I decide to do this.

It will definitely be made available to Gold Club members in the exclusive
Gold Club member area of my site.

I hope that helps make some sense of what happened, and maybe gives
you a useful tip or two to avoid problems in the future.

I will be getting to some of the other questions I got by email in the next
few days. Right now I need to run out the door to the airport to pick up a
friend visiting from the mainland.

Until next time, take care, and enjoy,

Worth Godwin

P.S. I am finally getting caught up with all of the stuff I wanted to finish
three weeks ago (between being sick and some unfortunate technical
roadblocks I ran into, I couldn't avoid it). Watch your email for some
exciting new announcements including the relaunch of the new and
improved Gold Club member area, and more.

I should also probably warn you that as soon as I'm able to get caught up,
which should be a few more days, I will finally have time to raise my prices
on my Ultimate Beginner's Bundle and the Plantinum Bundle of easy lesson
CDs available for either Windows PC or for Apple Mac.

The price of these CDs, while still being a bargain, will go up substantially
in a few days. I am also going to eliminate my standalone free trial Gold
Club membership entirely.

Labels: , ,


How To Get Free Computer Lessons

Use the simple form below to get immediate access to Plain English computer lessons that will help you...

  • Eliminate common & costly computer mistakes

  • Forget past frustration and confusion

  • Discover new confidence and skill with your computer

Just type your first name and primary email address in to the simple form below to join the 100% free membership and claim your computer lessons right away.
You will be emailed a link to the free member site immediately after you click the Claim Free Lessons button below:

Name
Email