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Monday, October 29, 2007

Computer terms explained: Understanding what a "OS" or "Operating System" is

OK, in this article I'm going to help you finally make sense of what for most people is one of the most confusing and least understood computer terms around: "operating system", or "OS".

This is actually a pretty easy idea to get when it's explained right.

Now an operating system, or OS, is a type of software.

To recap my explanation from my last newsletter article:

"Software" is all of the parts of the computer that you can't really see or touch. Software would include things like Microsoft Word, your email program, Windows or the Mac OS, plus all of your personal files like letters, photos, music, and more.

One way to think about it is like this: hardware is like your brain, the physical part of your body, while software is like your mind or your thoughts -- the non-physical part of yourself.

Software runs on hardware, just like your thoughts "run on" your brain.

Make sense? So let's get to the OS specifically.

First off, let me give a couple of examples: the two best known operating systems right now are Windows, and Mac OS X (pronounced "Oh Ess Ten" -- as in the Roman numeral ten).

Windows XP and Windows Vista are a couple different versions of the Windows operating system. While Mac OS 10.4 (also called "Tiger") and the brand new Mac OS 10.5 (or "Leopard") are two different versions of Mac OS X.

So what *is* an OS?

Think of it this way: when a baby is born, they have the instinct to eat, breathe, and so on, and also the instinct to watch, listen, and absorb what's going on around them.

In time, a young child learns to talk and walk by learning from others, and as they get older, they also learn more fundamental skills like reading and writing, hand-eye coordination, and so on.

So in other words, they go from being able to do not a lot except eat, sleep, and fill diapers, to physical and mental maturity where they have all the general skills they need to learn more specific skills like driving a car, playing a sport like football, writing a paper for school, working a job, etc.

In many ways, when you turn a computer on, it's just like a newborn baby. It has the ability to turn on, and show an image on the screen, but that's about it.

The only other thing it can do is look at the hard drive, and if there is an operating system installed on it, the computer knows to start running the OS.

That process is called "booting", which is what happens between when you turn the computer on, and when you can actually start using it.

And the best way to think about it is that it's just like a child being born and growing up: the operating system contains the "life experiences" and lessons that give a child all the basic skills like walking, talking, reading, writing, and so on, that make everything else possible.

So in a sense, it's like your computer is born and "grows up" in the space of 30 seconds to a minute or so (or longer for some computers) that it takes to "boot" the operating system.

So in other words, the operating system is like those basic skills we all have and learned as children. More specifically, it's the software on the computer that creates the desktop, the icons on it, moves the little mouse pointer around on the screen when you move your mouse around, lets you view files and open, lets you type, and so on.

Without it, you couldn't do anything with the computer but turn it on and see an error message like "non system disk or disk error" on a Windows PC, or a flashing question mark on a Mac.

So even though a lot of people don't really understand what an OS is, or what it does, you couldn't use your computer without it.

Hope that makes sense.

Until next time, enjoy,

Worth Godwin

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Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Sunday, October 7, 2007

Problems ejecting CDs because of not closing a program the right way

I got a question from Scott, who recently joined my Gold Club. He wrote:

> Hi Worth I got the CDs today. I listened to part of
> one of them, and now Im having a problem ejecting the
> disc. A window keeps popping up stating " being used".
> How do i eject It?
>
> Thanks Scott

OK, this is a problem people run into occasionally, but it's nothing big.

The problem is that you haven't completely closed out of whatever program you're using to listen to, or watch, the CDs.

This applies to any CD you might use on your computer, not just my CDs, but we'll use mine as an example since that's what Scott is asking about.

You can almost think of it as if you're trying to move a rug. If you're still standing on the rug, it's "in use" so you can't move it. If you step off the rug (and move any furniture off it, etc.) it is no longer in use, so you can move it.

So you need to make sure you completely exit out or quit out (same thing) of the program before trying to eject the disk.

If you were listening to one of the audio CDs that comes with the Gold Club, it may have opened up in iTunes, or maybe a different program, depending on what you're using on your computer.

In Scott's case, it would almost definitely be iTunes, since he's using a Mac.

On the other hand, if you're watching one of my video lesson CDs, like the "Sampler CD" that also comes as part of the $47 package, then it would have opened up in a web browser.

On a Mac that's usually Safari, on a Windows PC that's Internet Explorer or Mozilla Firefox most commonly. (As a side note, I'll just repeat that if you're running Windows and you're using Internet Explorer (the blue E) then you should stop using that and switch to Firefox since Explorer is very insecure and can cause many problems for you)

Whatever the case is, the problem is caused because you didn't completely exit or "quit out" of the program.

On a Windows PC you can exit out of programs 99% of the time by closing all of the open windows from that program.

On a Mac, on the other hand, closing the window might not close the program. I see a lot of people do this -- they click the red X button in the corner of the window and it closes the window, but leaves Safari (or whatever program) open and running.

What you want to do is Quit out of the program by going to the application menu (the menu that has the name of the program, like Safari, iTunes, etc.) and go to the bottom option in that menu: Quit.

This closes the program completely, so it's not taking up memory and not "holding on to" the CD.

Once you're out of the program, you should be able to eject the CD normally.

I cover the right way to close programs in one of the easy video computer lessons on the computer basics video lesson CDs that come with the bundle of easy video computer training CDs available on my site.

Until next time, enjoy,

Worth Godwin

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Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Tuesday, September 11, 2007

Computer Security Tip: Is Your Computer A Zombie?

A virus with more power than all of the greatest supercomputers in the world put together, and it could be on your computer now

Here's a scary thought.

A couple of weeks ago, I wrote an article about the "Storm Worm" that has been flooding everybody's inboxes with fake "ecard" and "greeting card" messages that try to lure you to a malicious website so it can infect your computer.

Well the problem is far worse than I ever imagined.

According to recent reports, the Storm Worm is currently infecting as many as TEN MILLION computers around the world.

These computers are infected so that they can be slaved together into what is called a "zombie net". If this makes you picture a scene from a horror movie, with thousands of the living dead shuffling after a helpless victim, in a way, you're not far off.

Zombie nets, also known as "botnets" are computers just like any other, but they've been infected with a virus that makes the computers remote controlled by some unknown person or group of people.

In most cases, these zombies can be infected without the computer's user having any idea it's happening, and the computer can remain infected for weeks or months!

And yes, if you are using Windows, it's very possible your computer could be infected right now and you'd have no idea.

If you're using a Mac (Apple), since there are currently NO worms or viruses that infect the Mac OS, you're safe. But you should keep reading because I'm about to reveal a tip that can help protect you in the future if there ever is a virus or worm for Mac.

The tip I'm going to share in a moment also can help protect Windows AND Mac users from common scam emails like phishing scams.

So these Zombie Nets are used by criminals to launch attacks on web sites, steal information, and other criminal activity.

So yes, that means that if your PC is infected, you are (in a way) aiding in committing crimes. Fortunately, you're not going to be arrested, but you should do what you can to protect yourself anyway.

The more we fight back against these criminals, the safer we all are!

The way it stands, whoever is behind the Storm Worm -- and authorities don't know who it is, or if they do, they're not letting on -- has a vast army of computers at their command. The army is so powerful, that as I mentioned before, they can out-think the world's greatest supercomputers!

The way that the Storm Worm emails try to trick you into infecting your computer keeps changing -- they're doing this to make it hard for people like me to tip you off and protect you.

The most recent ways they've been luring people in is by claiming that there is a video of you on YouTube.com, or by sending out fake "registration details" emails.

The registration details welcome you as a new member of a service you've never heard of or signed up for, and want you to log in and update your login information.

This is very similar to the common "phishing scams" which try to trick you into giving away personal information through fake emails from places like eBay, PayPal, or others. The only difference is they're trying to get a program (virus or worm) onto your computer instead of getting you to type in personal information like passwords or social security numbers.

Here's a tip to recognize most or all of these scam emails and Storm Worm emails.

Take a look at the bottom edge of the window you're reading this article in (this should work for those of you reading this in a regular email program or if you're reading it on a web page). You should see an area (probably just a solid color with no information in it right now) called the "status bar".

If the window just stops with no bottom border a few millimeters tall, then look in the View menu above and look for a menu option called status bar. If it's not checked, click on it to activate the status bar. If you accidentally turn it off, just go back to the View menu and click the option again.

Now that it's turned on (if it wasn't already) take a look at it again and put your mouse pointer over the following link:

http://www.worthgodwin.com/

You should see the address http://www.worthgodwin.com/
appear on the status bar. It matches what the address above says, because this is a legitimate email.

(Note: if you're a Mac user running the Mac OS X Mail program -- the one with the postage stamp icon -- then this may not show up on a status bar, but a little "tool tip" that appears hovering over the link itself)

A scam email or Storm Worm email would normally show a weird address on the status bar that just has numbers in it, like 27.98.143.21 or something like that. Numbers separated by dots.

When you see something like that, where the status bar shows just a bunch of numbers instead of a real address, 99% of the time you should avoid clicking on the link.

until next time, stay safe, have fun, and enjoy,

Worth Godwin

Labels: , , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Sunday, September 9, 2007

Tips for Switching Internet Service Providers - Keeping bookmarks, address books, and saved emails

This article is a follow-up to my last article, where I talked about choosing the right ISP (Internet Service Provider). I had planned to get this out sooner, but my schedule has conspired against me with far too many nights working until 2am.

So, if you've read my last article and decided you want to switch to a different type of ISP, from dialup to DSL for example, or you're switching for other reasons, you might wonder how do you make the transition smoothly?

How do you let people know what your new address is, what happens to your bookmarks (also known as favorites), and your list of contacts in your email address book?

For most of these, there's not a lot to worry about.

Let's start with your bookmarks or favorites. To keep things simple, from now on I'll just use the term bookmarks; just understand that if you're more familiar with the term favorites, it means the same thing.

Bookmarks are, of course, pretty much what they sound like -- a way to mark a web page so you can get back to it in the future. You can add or get back to bookmarks by going to the bookmarks menu in Mozilla Firefox or Apple's Safari, or to the Favorites menu in Internet Explorer.

Most people, no matter what kind of Internet connection you have, have their bookmarks stored right on their computer, in the menu I just mentioned.

So it really doesn't matter if you switch to a different ISP -- they stay in the same place, so there's nothing you really need to do.

If you use AOL, on the other hand, things are a little different. AOL has always used non-standard ways of doing things, and unfortunately the bookmarks are no different.

This is partially because instead of just using a regular web browser (like Internet Explorer, Mozilla Firefox, or Apple's Safari) AOL uses it's own self-contained system.

But it's also because they don't give you a way to "export" the bookmarks to use elsewhere. These are a couple of the reasons I really don't like AOL and always suggest people use something else.

While checking my facts before writing this article, I found that AOL does not appear to give you any way to easily move your bookmarks to another program.

The one way I can think of that doesn't involve messing around with folders and files that the average computer user probably shouldn't fool with is to copy and paste the web addresses into the new web browser, then bookmark it from there. Kind of tedious and time consuming, but better than nothing.

If you're not familiar with copying and pasting, I have a detailed article on it on my website. You can click here to read the article on easy editing tips.

I also *show* you how to copy and paste on one of the video lessons on my "Sampler CD" that comes with my Gold Club membership as part of the intro $47 package.

More info on that is on my website at:

http://www.WorthGodwin.com

So what about keeping email addresses and any saved emails when you change ISPs?

Well, the answer here is pretty much the same. Changing ISPs doesn't really have any effect on the information stored on your computer, including saved emails and address book information.

Once again, AOL lets you import (bring in) address book information from many sources, but gives you no way to export it (take it out).

The exception to all of this (except for the AOL part) is if you're using "webmail" -- where you are going to a web page to read your email instead of using Outlook, Thunderbird, or OS X Mail.

In this case, your email and address book are stored somewhere else. So if the webmail is something your ISP provides (like webmail.verizon.net if you use Verizon just for example) then they're the ones storing your info, not you.

One way to work around these issues where your email addresses are being "held hostage" is to copy and paste the email addresses into the new program you're using out of AOL or your webmail page as the case may be.

Another option is to send an email to everybody in your address book, including your new email address, announcing what your new address is. If you do that, you'll get a copy of the email, and in many email programs it is pretty simple to add addresses out of an email by simply right-clicking on the address (or control-click for Mac users) and then clicking add address from the menu that appears.

The problem with this is that a lot of people -- myself included -- consider this to be something of an invasion of privacy, since you're sharing the email addresses of everybody you know with everybody else you know.

People do this all the time, actually, when they forward emails. This is really bad "netiquette" (Internet etiquette), which is why you should use the "BCC" (Blind Carbon Copy) option whenever sending out mass emails. It hides all of the recipients, keeping their privacy (and helping prevent the spread of viruses, worms, and spam!).

And for those "hostage" emails -- the important ones can be forwarded to your new address. Not a perfect solution, but it does do the job.

Also, if you're just switching from one web browser to another (Internet Explorer to Firefox or Safari for example), or switching from one email program to another (Outlook to Thunderbird on the Windows side, out Entourage to OS X Mail on the Mac side) these programs will usually ask you if you want to move over your old information automatically, including bookmarks, emails, and address books.

well, that covers that pretty thoroughly. Until next time,

Worth Godwin

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Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Thursday, August 30, 2007

8 Reasons Why It's Not Your Fault If You Feel Like A 
Computer Dummy, 6 Secrets That Skyrocket Your Skills

If you're like a lot of people, you feel confused by computers and wish you had more confidence and skill.

You know you're not as good as you want to be, and you end up frustrated by them a lot.

Maybe you feel like you're missing out on something that other people enjoy, and wish you could learn the basics of computers so you can join in but you aren't sure about what you're doing.

If any of this seems familiar to you, then it's important to realize that you're not alone -- a lot of people feel this way about computers.

You also need to understand it's not your fault.

I've been helping people with their computer challenges for a long time, and I've spent years researching exactly what causes people to get stuck, and what makes them feel frustrated and confused.

I've discovered there are 8 main reasons why most people fail when they try to learn computer basics and get better at computers -- and none of those reasons are your fault at all!

If you have always felt like a dummy, it's because the game has been rigged against you -- the traditional ways people try to learn computers are almost designed to make you fail!

Here are 4 of the common experiences people have when they try to
learn the basics of computers:


  1. You try to learn from someone you know like a neighbor, family member, or someone else who may seem like they understand computers, but who in reality doesn't really know that much and ends up passing on misinformation, misunderstanding, and bad habits.

    It's like a 16-year-old trying to get someone a few months older to teach them how to drive: not a good idea.

  2. You sign up for classes, but end up feeling frustrated and like you've wasted your hard-earned money because the teacher goes at the pace of the fastest student, and you end up like most of the other students: left out and left behind.

  3. You hire a computer consultant who probably knows what they're talking about, but while they understand computers, they don't understand the first thing about teaching.

    They talk in confusing technical terms that they can't or won't explain clearly, and often get impatient or annoyed with you when you don't get it.

  4. Because of the expense, you only hire a consultant once in a while, and when you do, you want to cover a bunch of stuff in one long lesson to save money on repeat trips.

    But you end up wasting your money because you tried cramming in too much at once, so most of it goes in one ear and out the other.


Here are a few important things to understand about how people's mind work and how we learn that is critical to remember when learning any skill, including computers:

  1. When we learn a skill -- reading, writing, using computer, or anything else -- we have to start off focusing on the little details, or little steps, and work up from there: letters before words, words before sentences, paragraphs before pages.

    Most professional computer trainers are way up at a level where they see the big picture and have trouble thinking back to when they focused on the little steps
    .

    Because of this, they have trouble explaining to you and don't really understand why you don't get it.

  2. Scientific studies have shown people need to learn in short lessons of half an hour or less, with a break between lessons.

    When most classes or lessons from consultants run an hour or two long, is it any surprise you forget it all?

    Obviously, when you're working around somebody else's schedule, and you're paying by the minute (plus travel time in a lot of cases) it seems to make more economic sense to have a single long lesson that lasts an hour or two, instead of several short lessons.

    But in reality, you end up wasting money on those lessons that go on for more than half an hour, since you end up forgetting a lot of what you're taught!

    An unfortunate catch 22.

  3. Repetition builds skill: nobody learns a skill in just one lesson. But because of the cost and today's busy schedule, almost nobody ever gets computer lessons more than once in a blue moon, so they end up stuck in a frustrated rut.

    Know how to ride a bike?

    I bet if you do, then you had to practice a while before you got good at it.

    At first it was a struggle to keep upright, but you kept doing it. Eventually, you could ride around like a pro without even thinking about it. Maybe even with no hands!

    And the nice thing about learning computers is -- no skinned knees!

  4. Focus on one subject, and only go off on side topics if it directly relates and helps understanding of the main thing you're trying to learn about.

    Jumping around to a bunch of different things in one lesson is no way to learn.


    True, some people are what I like to call "non-linear learners" (think ADD) and they want to jump around a lot or they get bored.

    But even hyperactive people (I'm one of them) really learn best with short, focused lessons, and the *choice* to be able to jump from one topic to another -- as long as each short lesson is complete and not a jumbled mess.

These are a few of the things I discovered were holding people back from the confidence and skill that they deserved.

These understandings I gained from my years of studying this problem did lead me to a solution.

Over the more than twelve years that I've been a computer coach, I -- through a lot of hard work on my part, and a lot of thought and care -- figured out how to explain things in plain English.

I use metaphors and analogies, relating the complex and normally confusing terms to everyday, understandable objects like a table, a rug, a car. Things that you can relate to and that make sense to anybody, even a so-called "computer dummy".

I also learned how to bring things down to your level of understanding -- helping you grasp what I'm talking about, even if you're a beginner and still focused on the tiny details -- all without talking down to you.

But because of the limitations of teaching as a consultant -- the expense, the busy schedule, the need to have long lessons, and everything else I've just talked about -- I still couldn't help people get really comfortable with computers and advance the way I wanted them to.

So what I came up with is a new system: short, easy computer lessons (for both Macs and Windows computers) where you get to pop a CD into your computer and sit back and watch and learn more easily than you ever thought possible.

The lessons are short, focused on one topic, in plain English, and so easy to fit into even the busiest of schedules, since you get to learn at your own pace on your own terms, for a fraction of the cost of classes or a consultant.

And I even back it all up with a complete, no hassle, no arguments full one year iron-clad money-back guarantee.

If you try them out and they're not for you, no hard feelings. Just return them within the YEAR (no pointless "ten day trial" like some places) and I'll happily give you your money back, including shipping!

And remember, they're all broken down into simple, short, easy lessons that you can just sit back and watch, that makes computers as easy as the click of a mouse.

All you need to do is click here to get easy computer lessons for Mac or Windows (you chose which you want after clicking the link).

It's really easy, it's fun, and you get a whole year to try it out risk free. So all you have to lose is your frustration and confusion around computers.

And give up calling yourself a "computer dummy"!

You'll be glad you did.

Worth Godwin

Labels: , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Easy Editing Tips and More Computer Basics That Make Life Easier

Computer users have a wide range of experience and levels of understanding of their computers. The great majority of users have just learned the most basic features of a few of the thousands of programs out there. It really can be a help for you to learn computer basics that you may haver been taught.

But that’s nothing to be ashamed of — even the most advanced computer user was at that level at some point, myself included. Even if you’re just using your computer for word processing, learning a few simple skills can make your life a lot easier.

  • First and foremost: save often! If you type a long letter, or make a lot of changes to whatever you're working on, and the power goes out or something else happens, you could lose everything you haven't saved!

    Just imagine how upset you would be if you'd worked on something for half an hour, an hour, or longer, and *poof* it vanished. Just going to the File menu and clicking save can help you avoid losing all that work.

  • If you're working on a large project — such as a story or essay, where you write multiple drafts — periodically use the "save as" option from the File menu to save your file with a new name.

    That way if the third draft had something good you deleted in the fourth draft, you can bring it back for the fifth.

    For example, if you're working on a file called My Letter.doc and you've made a lot of changes since your last save, go to "save as..." from the File menu, and change the name to My Letter2.doc. This way, you have both versions.

  • Remember you can click anywhere in the document with your mouse and make changes wherever you place the cursor (the blinking vertical line which indicates where what you type next will appear).

    So if you realize you’ve made a mistake two lines back, just click where you want to make the change instead of deleting everything back to the mistake, then retyping it all. When you’re done, just click at the bottom and pick up where you left off.

  • Cutting and pasting: If you want to move a word, a sentence, a paragraph, or even a page of text, you can cut it and paste it someplace else in the document.

    To do this, just highlight the section of text you want by dragging your mouse (click and hold the left button, then drag) across the text. You’ll see a highlight appear where you drag. Let go of the mouse button then go to the edit menu.

    In the edit menu you can select "copy" to make a copy of the text, or "cut" to remove the text that is highlighted. Then go to the part of the document where you want to move or copy the text and click there so the cursor appears where you want your text to appear.

    Go back to the edit menu and select paste. Your text will appear where you clicked.

    You can use this to move text around in a document, or copy and paste it into an other document or even an email, and vice versa. Copying and pasting also can work with graphics or even files and folders in some situations.

  • Undo: if you make a mistake the "undo" option in the Edit menu will allow you to undo the last thing you did. Accidentally highlighted and deleted a paragraph in that letter? Just undo before you type anything else and it comes right back.

  • Learn the common keyboard shortcuts which work in most applications:
    On Windows PCs, the common keyboard shortcuts include: CTRL-S to save, CTRL-C to copy, CTRL-X to cut, CTRL-V to paste. ALT-F4 will close a window or program (or prompt you to shut down Windows if you are not in a program).

    On a Macintosh computer, common keyboard shortcuts include: Command-S to save, Command-C to copy, Command-X to cut, Command-V to paste. Command-W will close a window, and Command-Q will quit the program you're in. The Command key is the one next to the space bar that has the Apple logo on it.

    In all cases, these key combinations are done as follows: hold down CTRL (or Command), type the other key, and release both. Just like using the shift key to type a capital letter. On both Macs and PCs, these and additional shortcuts are typically printed in the menus next to the option.
These are just a few computer basics that can really make your life easer!

Of course, there's a big difference between reading about something, and seeing it in action -- being able to watch something done really makes new skills a lot easier to get. This is one of the reasons I put together my easy computer lesson CDs where you get video lesson CDs for Mac or Windows delivered to your door, packed with short, easy lessons on a lot of different topics.

On the "Sampler CD" (one of the CDs I include when you order), you get a video lesson where you get to watch exactly how to cut, copy, and paste right on your screen while you hear me describing how it all works with step-by-step instructions in plain English.

I also cover lots of other easy computer basics like this that makes your life easier.

Try it out -- I give you a full one year 365 day money back guarantee, so it's risk free!

Labels: , , , , , , ,

Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

Name
Email

 

Wednesday, August 22, 2007

Choosing the right kind of Internet service provider (ISP)

In this article I'm going to explain some of the differences between different options for ways to connect to the Internet.

First off, let me explain the two *general* types of Internet connection before getting more specific about some of the more specific types within these two general categories.

When looked at as simply as possible (or as "big chunk" as possible, to use a term I explain on my special report "Secrets Of Skyrocketing Your Computer Skills" that's available on CD from my website) there are two common types of Internet connection: dialup and "broadband".

Dialup is, of course, the old fashioned way to connect to the Internet, using a dialup modem. Dialup modems have been around far longer than most people realize: I bought my first one around 1986.

It was a "1200 bps" (bps is a measurement of speed) modem that I paid about $200 for back in the day. Dialup modems capped out at 56K bps a good ten years or more ago, and now sell for under $10 if you know where to look.

So that's about 46 times faster, and 20 times cheaper.

Now you might be thinking "I think I read somewhere that my computer has a 56K modem in it. That must be pretty fast then!"

If you're thinking that, you're wrong.

Dialup is old technology, and hasn't really improved in about ten years, which if you remember my article from a couple of weeks ago where I mentioned Moore's Law, means it's about 150 years out of date in relative terms!

So the simple way to think of it is, dialup = slow.

Many people are using dialup still, either because they don't see any reason not to, or they have no choice where they live.

But what I want to tell you is that even if you are currently using dialup and think "it's good enough, so why bother upgrading?" -- you're making a mistake.

I'll tell you why in a minute.

First, let me explain the general alternative to dialup. It's called "broadband", which basically just means "fast ".

Broadband comes in a number of varieties, with a range of speeds, all of them a lot faster than dialup.

Aside from being much faster, broadband generally doesn't tie up your phone line, so people don't get busy signals if they try calling you, and you can make phone calls while you're online.

The two most common types of broadband are cable and DSL. Cable internet comes over the same cable as cable TV, and is offered by a variety of companies with different brand names -- Roadrunner is one example of cable internet.

DSL actually comes over your phone lines like dialup, but is much faster and, like cable Internet, you can make phone calls while you're connected.

You also have less-used options like satellite, which gives you fairly fast connections to the Internet over a satellite dish like satellite TV. It is pretty slow for broadband, but a lot faster than dialup. It's mostly used by people out in the boonies who don't have any better option.

What I suggest to most people is to get DSL, if they can get it where they live. In most cases it's only slightly more expensive than dialup is, and in some cases it's the same price or even cheaper!

It's not usually as fast as cable Internet, but it is plenty fast for most people, and lets you do a lot of things that just aren't possible (or are very very annoyingly slow) on dialup, such as watching videos on YouTube or other sites, or downloading large files.

Which brings me to one of the biggest reasons I think people should stop using dialup and switch to some kind of broadband -- downloading large files.

You might think that you never do that, but not so fast... Maybe you do (or should be) and don't realize it.

First off, people are sending around large pictures (or several smaller pictures) via , and even videos via email all the time now. If you're on dialup and you tried checking your email one day and it never seemed to be able to get the new messages, or it took forever to do it, you may have become a victim of this.

So there's that reason.

But there's an even more important one: computers have things called "security updates" or "patches" which are critically important to download. It's important for both Windows or Macs.

Without these patches, your computer can be vulnerable to attacks by viruses, worms, and more.

But these security updates (think Windows Update, or Macs' Software Update) sometimes can be very large files.

So large that it can take hours and hours, or even DAYS to download. And if you don't download them, your computer is vulnerable.

Which leaves you between a rock and a hard place if you're still using dialup.

So think about switching if you haven't already, and forward this to your friends who haven't.

In my next article, I'll talk a little about switching ISPs (Internet Service Providers) and how to do it without losing all of your bookmarks, email addresses, etc.

until then,

Worth Godwin

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Tuesday, August 14, 2007

Hurricane blues - using a UPS to protect your system during storms and more

Note: I wrote this for my email newsletter August 13th, 2007, the day before posting it here.

As I write this, it's a bright and sunny day outside, with nothing to hint at the fact that we're under a hurricane advisory. Hurricane Flossie is bearing down on us and could hit tomorrow or Wednesday, so people are scurrying around all over the island stocking up on bottled water, food and other supplies.

But there's one thing they should have that most of them probably haven't thought of.

It's called a UPS -- not to be confused with the shipping company of the same name -- which stands for "Uninterruptible Power Supply", and it's an important thing to have to protect your computer even if you're not being threatened by a hurricane.

Let me explain what a UPS is, and what it does.

First off, let me back up a step and make sure you know what a surge suppressor is, since the two things are related.

A surge suppressor is a power strip with a bunch of power sockets in it that is designed to "take the bullet" for your computer if there is a "power surge".

In other words, the electricity that comes into your house is supposed to be at a certain level. Sometimes, like if there is a lightning strike, or the power goes out (like a blackout) and comes back on again, there is a "surge" of power.

Imagine a huge wave coming in on a beach -- normally the waves are within a certain level, and so are safe. But if a huge wave comes in (like a tsunami or tidal wave maybe, but not necessarily that big even) it can be dangerous.

So if a big surge of power comes up the line for whatever reason, if you don't have a surge suppressor to "suppress" the extra power, it can fry your computer's circuits -- or a TV or any electronic device for that matter.

So it's absolutely essential to at least have one of those to protect your computer and other electronics. And when you buy one, remember that power surges can come up phone lines and even cable lines (like if you have Roadrunner or other cable internet) and fry your machine that way. So when shopping for a suppressor, get one that covers everything.

So a UPS is like a surge suppressor, but it does even more to protect your computer.

A UPS basically is a big surge suppressor that has a battery inside it.

Because of this, if the power goes out, an alarm goes off (in case you didn't notice the lights go out, or it's daytime) and you have several minutes to save what you're doing and shut down the computer safely.

Every UPS is labeled with a number measured in VA -- the higher the number, the longer the power lasts. I suggest getting one that is at least 650VA.

The other benefit a lot of people don't know about that you get from having a UPS is that if you live in an area (like here on the Big Island) where the power grid is, shall we say, less than reliable, you get protection from brownouts.

Brownouts are when the power level falls but doesn't go away, so it's one step below a blackout. This can often happen without the lights dimming or anything visible happening. But it can still hurt your computer if this keeps happening.

Getting a UPS will protect you from the gradual damage done by brownouts, which you can think of as hurting your computer (or TV, etc.) the way that erosion gradually wears away at a beach.

So if you have a UPS you're protected both ways. For $100 or less, that's a good buy.

Oh, and one last thought -- another nice benefit of having one or more UPSes in your house is if the power goes out, you can plug a light into it and not have to sit in the dark!

This works best with fluorescent bulbs, of course. Since they use so much less electricity than an old fashioned "incandescent" bulb, the battery in the UPS lasts a lot longer.

A lot of times, if your TV and cable box (or cable modem for that matter, if you use cable internet) is hooked into a UPS too, the cable still works in a power outage -- so you get TV to entertain you, or maybe even the Internet!

So get a UPS or two to protect your electronics, and maybe even give you something to do on a dark night when the power's out.

until next time,

Worth Godwin

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Worth Godwin has been giving people computer help
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before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
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Sunday, August 12, 2007

Email Hoaxes May Have You Fooled

I recently got an email from a client who forwarded a message on to me and I don't know how many other people. The subject was:

"Fwd: PLEEEEEEASE REEEEEAD! IT WAS ON GOOD MORNING AMERICA TODAYSHOW"

In the message it talked about how Bill Gates was testing out a new "email tracking program" and that he wanted you to forward the message on to as many people as you could, supposedly to keep people from switching away from using Internet Explorer (which is a very good idea by the way -- and is something I talk about on my special report "5 Common Computer Mistakes and How to Avoid Making Them Yourself" -- but how forwarding the email to a bunch of people would stop people from doing this is beyond me).

In exchange for forwarding the email, Bill would supposedly send you up to $245 for every person you sent it to, and even pay you for the people that it got sent to after that!

It sounds nice, and the email throws around a lot of important sounding names like Bill Gates & Microsoft, AOL, and others, and talks about how "my brother's girlfriend" got a check, and other details that are there to help convince people.

But of course, it's all a big hoax.

If you sit down with a calculator, it's pretty easy to figure it out. Let's say you forward the email to 10 people. That'd give you $2,450. So far, that sounds pretty believable. After all, Bill Gates is one of the richest people in the world.

But if those people each sent it to 10 more people, that would be 100 more people Bill would have to pay $245 for. So now the total is something like $245,000. But hey, Bill can still afford that!

But if those 100 people then sent it on to another 10 people each. That's another 1,000 new people Bill would have to shell out $245 each for. So suddenly the total is (I think -- this is a lot of zeros and my calculator is starting to smoke) $245,000,000! Even Bill Gates would have to think about it before writing a check that big, at least when he's not really getting anything out of it.

And if that 1,000 people each sent it to another ten, well, the number is too big to fit on my calculator's screen. And it's more money than even Bill Gates has, and we all know he's a billionaire!

So applying a little common sense to these things can go a long way to keep you from getting fooled. Of course, there's no real risk in the Bill Gates hoax, or any of the dozens of variations that have floated around the Internet since 1997 when a bored college student dreamed up the original.

But the same tactics are used by scammers out to get your money, like the Nigerian 419 scams or phishing scams, which have cost a lot of people a hell of a lot of money. Those scams come through email too, and are a lot worse than the harmless prank I just told you about.

So protect yourself with a little knowledge, and stay safe. My articles will help with that, plus the valuable info you can find at www.WorthGodwin.com

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Worth Godwin has been giving people computer help
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before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
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Why you should avoid Windows Vista like the plague (at least for now) Part 3

In this three-part article I will talk about three big reasons you should avoid "upgrading" to Windows Vista, at least for now. This is part three of three.


I've been talking in the first two parts of this series of three article about reasons you want to avoid getting the new Windows Vista. I called it a real turkey, and gave you two good reasons you shouldn't use it.

In this last in this series of articles, I'm going to give you a third reason that I don't think you should bother getting Vista, at least for a while.

Reason #3:

All the new features are old features stolen from Mac OS X, and not very well.

Microsoft has a history of stealing ideas and presenting them as their own -- all of the basic ideas behind Windows (having information displayed in one or more windows, having a desktop, having a recycle bin or trash can, using a mouse, etc.) were directly taken from the Mac after Steve Jobs and Steve Wozniak (the co-founders of Apple) invited Bill Gates over to show off their new type of computer.

Bill took notes and ran back to Microsoft to copy it, and he's been doing it ever since.

The new version of Windows -- Windows Vista -- was supposed to come out years ago, but it got delayed and delayed, and finally was released around the beginning of 2007.

Back in 2004, Apple announced the then-new version of Mac OS X, OS 10.4 or "Tiger" (the "X" in Mac OS X is a Roman numeral 10, not a letter X by the way) at their developers conference.

Early in 2007, some internal emails were leaked from inside Microsoft that revealed that when one high-up employee from Microsoft was at the 2004 Apple Developers Conference, he was taking notes (just like Bill did all those years ago) and he confessed Microsoft had to take a lot of features of OS X from Apple to put into Vista.

He was also worried they wouldn't be able to do those features as well.

When Vista finally came out (two and a half years later) I remember watching the promotional video that showed off all of the supposedly new features of Vista.

Every single one was clearly a knock-off of features in the 2004 version of Mac OS X, and in my opinion, not very good knock-offs.

In fact, the Microsoft employee who wrote those leaked emails is on record saying that he'd use a Mac himself if he didn't work for Microsoft.

So why pay for recycled "new features" when they won't really do that much to improve your computer (and as I mentioned in an earlier email, are likely to slow it down) -- it doesn't make a lot of sense to me.

I won't deny that I like Macs better than PCs too -- and unlike a lot of people who are big supporters of one and bash the other, I am very familiar with both types of computer, and realize that neither type is perfect -- and I honestly think that 99% of the time, you're better off using a Mac than a Windows PC.

So if you're going to get a new computer, which you're better off doing if you're getting Vista, why not get the real deal instead of the pale imitation?

Just my opinion.

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Worth Godwin has been giving people computer help
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before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
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The Hidden Dangers In Keeping Old Computers For Too Long

You know how they say dog years are like 7 people years?

Well, with computers it's more like 15 to 20 computer years for every real year, thanks to something called "Moore's Law."

I won't go into a lot of technical detail about what Moore's Law is, but to boil it down it means basically that stuff in computers roughly doubles every 18 months.

So in other words, about every 18 months, the average hard drive (storage space) size will approximately double.

About every 18 months processor (computer brain) speeds will roughly double.

About every 18 months RAM size (temporary working space like a tabletop or work bench) will roughly double.

And so on. peace of mind

What this means for you is that while your computer isn't obsolete in a year and a half, it's definitely not cutting edge anymore, even if you got a high end model.

But that doesn't mean you need to throw it away or anything.

BUT, the thing you should remember is that while 5 years doesn't seem like a long time to us, it's 75 to 100 years for your computer.

And just like a 100 year old person can't be expected to be as physically active as a 17 year old, we can't expect our 5 year old computers to be able to handle all the modern programs.

This is one reason I mentioned in a recent email that you shouldn't try to put the new Windows Vista on an older PC -- it just can't handle it!

But there's a different problem, too, that a lot of people don't think of.

Not only does the hardware (physical parts of the computer) change radically in a few years time in terms of "strength" and speed, companies come up with new *types* of hardware that the old computers may not be able to even understand or be able to talk to.

This doesn't happen as quickly as the "every 18 months" Moore's Law that I mentioned earlier, but the bottom line is that if you keep your computer for too long, you can run into problems when the inevitable time comes to upgrade to a new machine.

Here's why.

I had a client named Dorothy several years ago who had an old Mac (what I'm talking about applies to both Windows PCs and Macs). This was around 2003 or so, and her Mac dated from the mid 1990s.

I don't remember the problem I fixed, but I told her at the time that she should replace the computer immediately because she was playing with fire trying to keep an old computer like that running.

She ignored my advice, and lived to regret it.

A year or two later, she called me asking me for my help because her old Mac had died and she had all her files on it and she wanted me to move everything over to a newer computer.

When it turned out that the computer didn't even turn on, I had to tell her that there was nothing I could do, at least not without it costing her several hundred dollars in parts and my time, and it wasn't a guarantee.

The problem was, the type of hard drive (remember, that's where all the files that she wanted are stored) wasn't being made any more, and I'd long ago had all of my old equipment that could read the old drive type break down and I'd had no reason to replace it.

Now if she'd been backing up her files, she would have been better off -- you know this if you've gotten my "5 Common & Costly Computer Mistakes" CD which comes for free with the amazing deal I'm offering on my website right now -- but she didn't.

Now we might have been able to do something if we'd hunted around on eBay for a really old computer, and shelled out a few hundred for it, plus a lot of my billable time.

Or if she'd just listened to me in the first place.

Hopefully you'll heed my advice: don't keep your computer for more than six years or so, and *please* back up your files, or one day you will be sorry, just like Dorothy was.

So keep reading my articles so you can keep up to speed yourself. And if you haven't already, rush over to my website and take advantage of the amazing opportunity I'm offering. One of the first disks you'll get will show you exactly how to back up your important files to protect yourself.

And the price will be going up sharply in a few days!

until next time,

Worth Godwin

P.S. Remember, when it comes to computers, what you don't know *can* hurt you, so keep reading my emails. Also, if you haven't tried out my easy video computer lessons for Mac or Windows you really should take a look. You get plain English lessons that are easy to follow, and each lesson is short enough to fit into even a busy schedule, and they all come with a full guarantee. The video lessons let you see every step, every click of the mouse, while you hear me explaining every step in plain English.

I've got a pretty incredible deal going on right now, which you better take a look at before I change my mind. Find out more on my website.
Just go to: www.WorthGodwin.com

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Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
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Finally going to start adding my computer lesson articles to the blog

Well, it's been a very busy few weeks, even more busy than average for the last year and a half has been for me -- and I've been pretty busy starting up my new computer training business from scratch.

In the last week I've shut off the phone and been literally getting up, starting my breakfast and coffee in the kitchen, checking my email and tech news sites I have to check daily to keep on top of everything, then sitting down to eat. As soon as I'm done I've been getting back in front of my MacBook Pro and working straight through until 1 or 2AM, only stopping to make food and eat it.

But I've gotten a lot done, catching up with my computer newsletter, and more. So I've got a chance to start adding some of my backlog of articles here.

Right now, I'm off to write a new article on the dangers of keeping old computers for too long, then I'll be back to start adding articles here.

I'm sure you wanted to know that. ;)

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Worth Godwin has been giving people computer help
professionally for over a decade and a half, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
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