Wednesday, January 16, 2008

10 Good Tips About How To Use The Internet Safely part 3

10 Good Tips About How To Use The Internet Safely part 3

This article continues my list of 10 good tips about how to use the Internet safely.

In the previous article, I talked about the importance of having a good firewall installed, as well as the right antivirus program (and to make sure that it's "activated" and actually protecting your computer).

So let's go on to the next item in our list:


Tip #5) Don't install software at random, especially if it's advertised in a pop-up ad

This is an important one.

It's a pretty common experience for people to be browsing around when a window pops up out of nowhere inviting you to install a piece of software. You might also see a similar ad that appears as a banner on a webpage.

There are a lot of variations, but the general gist is that they try to entice you into downloading and installing some program that you really shouldn't be installing.

One very common way of doing this is by either immediately warning you that your computer is infected with something, or by asking you if you want a free scan, and then saying the computer is infected.

Either way, they try to dupe you into installing software. The software you install is usually some form of "malware" (a general term that includes malicious software like spyware and adware) designed to steal information off your computer, or to hijack your computer in some way.

In other cases it may not infect your computer per se, but it claims the computer is infected and says the only way to clean it up is by paying for the program.

This used to be something that was only a worry for Windows users, but as I was writing this I learned that people have just started seeing similar popup ads for a program called MacSweeper, which works just like the programs I just described.

This would make the very first program like this for the Mac, and unfortunately, I'm sure it won't be the last.

So generally distrust anything that tries to get you to install a program, especially if it's in a popup ad, or any ad on a "questionable" site such as adult sites, sites for downloading movies or music illegally, etc.

If you see something that seems like it might be legit, remember you can always type in the exact name into Google or another search engine and see what the results are. Chances are, if it's a shady program, you'll see lots of pages warning you about it!


Tip #6) Use a router, don't just connect directly to cable or DSL

This one's pretty simple. If you're on a "broadband" (fast) connection to the Internet, like DSL or cable, then you should avoid plugging your computer directly into the cable modem or DSL modem.

Instead, you want to get a router.

A router is a device that is designed to plug into your Internet connection and share it among one or more computers. A variety of companies make them, including Apple, Netgear, and Linksys.

If you're concerned about wireless security and one of your neighbors or someone parked on the street trying to get into your computer, you can always buy a non-wireless router.

The reason it's a good idea to get a router is because all routers contain a hardware firewall (as opposed to the software firewall I mentioned in the previous article in this series).

This adds an extra layer of protection between your computer and the Internet, which keeps it safer.

If you do get one of the wireless routers, which are more common these days, then do make sure you turn on the wireless security -- without it, anyone within range can use your Internet connection and often can even get into your files!

Most routers these days come with software that helps you turn on this security, but if you need to, get help from someone who knows what they're doing to set it up right.

If you're on the Big Island, feel free to contact me and set up an appointment for me to come out and set yours up for you and give your computer a checkup to make sure you're safe.
I'll continue with more of the 10 tips about how to use the Internet safely in a separate article.

until next time, enjoy,

Worth Godwin

P.S. As you may know, I've put together a special package of *18* of my easy lesson CDs -- with a value of over $1,593.74! -- for a very low price that will be going up soon.

This bundle of CDs is absolutely the easiest and most affordable way to learn to make your computer safer and easier, and to help you feel more confident and natural using your Apple Mac or Windows PC.

Just go now to one of the following addresses, depending on whether you use a Apple Mac or a Windows PC.

Windows PC users (Dell, HP, Sony, etc.) go to:

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or Apple Mac users (owners of an iMac, iBook, MacBook, etc.) go to:

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Sunday, August 12, 2007

What A Firewall is and Why You Must Use One

As you may know, a firewall is a protective barrier for your computer, which acts to shield it from threats on your local network and the internet. It's kind of like a security system for your house. Where I live in Hawaii, many of us leave our doors unlocked all the time, and never have a problem.

Unfortunately this is a really bad idea on the internet – when your computer is online (which if you have high speed internet like DSL or cable, is all the time) it's as if the entire world is next door to your "house," so unfortunately you have to act as if your neighbors are all criminals, since someone in Nigeria can get to your computer just as easily as someone in Captain Cook, Hawaii.

Your network or internet connection (an internet connection is also a type of network connection, it just connects you to the world instead of one or more computers in your home or office) is actually split up into what are called "ports" -- imagine a house with many many windows, some open, some closed -- many ports have a specific purpose, like port 25 which is usually used for sending email.

What a firewall does is seal off all the ports that aren't needed, just leaving open the ports you need to send and receive email, browse the web, and so on.

If the other ports are left open, that increases the ways a person or a program (such as a worm) can just stroll right in, just like if you leave the doors or windows open in your house.

If you have a router (which is a device used to share a DSL or cable connection with more than one computer, or to make your internet connection wireless) then there should be a firewall in the router. This is what's known as a hardware firewall (since it's part of a piece of equipment), as opposed to a software firewall, which is a program on your computer.

Some people assume that having a router with a firewall is enough to protect your computer, but while it will help, you really need to have a software firewall too.

Windows XP & Vista, as well as Mac OS 10.2 and higher both have a software firewall built into them. Earlier versions of Windows and the Mac OS do not. If you have Windows XP with service pack 2 installed, or Windows Vista, then the firewall is almost definitely on.


Different kinds of software firewalls.

There are two general types of software firewall: you can think of them as "active" and "passive" firewalls.

In other words, a passive firewall just sort of sits there, and blocks the needed ports to keep things out and that's about it. An active firewall on the other hand, does the same thing, but also sort of sits up and pays attention to what's going on inside your computer, and gives you control over what programs can get out.

So if you have a piece of spyware on your computer that's trying to "phone home" to report in on what information it's collected about you, the active firewall can block it to protect you. And the byproduct of this is you're safer.

Both the Windows XP and Mac OS X firewalls are passive.

This is a lot less of a risk for the Mac, since there are no malicious programs infecting those systems (at time I'm recording this, there are a small number of programs like this written for Mac, but they're not circulating or infecting computers). You definitely need a firewall on a Mac to protect from outside attacks, but a passive one, at least for now, is enough.

On a Windows machine, a passive firewall is not enough, since there are thousands of malicious programs including worms, trojans, and spyware which, if they're on your computer, will try to sneak information out of your computer.

So if you're just using a passive firewall like the Windows firewall, you can fall victim of so-called malware without even realizing it.

You see, what happens is this; a piece of malware will get onto your system and usually does one of three things: either it invites more malware in, opens a "back door" for someone to come in and snoop around, or it collects information about you and sends it out to persons unknown.

An active firewall will let you control what programs can get out to the internet, not just what can get in, which is very important.

To go back to our security system metaphor, if you have a passive firewall it's kind of like locking your doors and windows -- it does make it much harder for someone to break into your house or office from outside.

Unfortunately, the thieves are really smart, so they sneak someone inside when you're not paying attention and that person hides himself somewhere and then opens a door or window to let his buddies in, or rifles through your belongings and hands them through the window to someone outside.

If you have an active firewall, it's like a security guard is constantly patrolling inside the building, and only allows you or people you trust to use the doors and windows. If a stranger has gotten in, he's held until you can decide if he's OK or not, or his hands are tied so he can't steal anything.

Does that make sense?

So what do you need to do?

Well, if you're running any computer, you absolutely must have a firewall or you run the risk of someone hacking into your computer, or allowing a malicious program in. Macs are safe enough with a passive firewall, but because of the thousands of worms, viruses, spyware, etc. a Windows machine is still very vulnerable without an active firewall.
Link
Windows users have a lot of options, like buying Norton Internet Security, (which includes not just Norton Antivirus but also Norton Personal Firewall), or using Zone Lab's ZoneAlarm.

One option I recommend is ZoneAlarm – even the free version is a really great product, and can protect your computer very well.

A better option is Kaspersky Internet Security, which aside from being arguably the very best antivirus programs around, also has a good firewall program built in.

Do not rely on the Windows firewall as it does not give you enough protection. Keep in mind active firewall programs do need some configuration to block and allow the right programs.

The firewall program usually asks you if you want to allow or block a program (and you can usually allow it or block it once or always) the first time a program tries to connect to the internet.

If it's something like Outlook, Firefox, or any other legit program that needs to connect to the internet, you want to allow it. If you're not sure if a program is legit, the firewall usually tells you the name of the program it's asking you about, so you can type it into Google and look it up.

Chances are, if you see a lot of search results talking about viruses or adware, then you should probably block it and try to get it cleaned up.

Setting the firewall program up the right way can be a little tricky, especially for a lot of more basic computer users, which is why I make it easy in my video course on easy and safe internet. I show you how to install the free version of Zonealarm, and exactly how to use it, step by step.

Mac users who want a little more security than the built-in
OS X firewall program provides, can check out a program called Little Snitch. This is an active firewall program, like Zonealarm. The demo version of Little Snitch is a free download, which works on a trial basis.

Using a firewall is a vital part of keeping your computer, and all the files on it, secure. Don't make the mistake of running your computer without one.

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Worth Godwin has been giving people computer help
professionally for over 13 years, and as a hobby for years
before that. In the last few years he has focussed on his easy,
plain English approach to help people learn computer basics.

Join Worth's free computer tips newsletter now and get easy to follow emails that give computer tips, make sense of
basic computer terms, and deliver free, Plain English
easy audio and video lessons right to your inbox.

Just put your name and email address in to the simple form below to
get easy computer lessons right away!

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