|Understanding the basic computer terms hard drive & RAM (memory)|
|Understanding “Formatting” and “Partitioning”|
|Understanding flash drives|
|Cancelling vs Deleting – which one is correct?|
|Understanding grounding and why it’s so important to protecting your computer|
|What is bookmarking|
|What does the term computer crash really mean? (Most people get this wrong)|
|Understanding the terms modem, router, & WiFi|
|What does the term “default” mean?|
Why it can be a big risk to have a drive with too little free space, how to know if you’re at risk, & what to do about it
Why it can be a problem for an older computer to run current software
Understanding the hard drive and RAM on your Mac or PC & when is it a good idea to upgrade it?
More on RAM – how much to add when buying a new computer
Extensive advice & tips on migrating to a new computer (Mac or Windows PC)
Understanding what a “product key” is and whether you’ll need a new one if you switch to a new computer
What is the difference between WiFi and Bluetooth?
Can you connect to WiFi without a router & What is encryption?
Can you use two routers at once & understanding “port forwarding”
Can a router get on the Internet without a modem?
Different broadband options including what can you do to get online in a rural area?
Do all computers have WiFi?
Does a computer need special software to connect to WiFi & how expensive is it?
What is the cost of getting online through your phone? Is it free when you use WiFi or not?
Will an iPad work on any wireless network?
Can the stuff installed on your computer slow it down? How can you fix it?
Is it really a good idea to save all of your files on an external drive – why this can be a bad idea
How can external (backup) hard drives be so cheap? Is there a problem with inexpensive drives?
What really happens when you delete a file? Is it really gone or can someone get it back?
What is formatting a drive? When is it needed, and how it relates to “restoring” your computer
Pros and cons of using a backup hard drive vs online backup? Which one can really let you down when you need it, and which gives you more privacy and control over your personal files?
Figuring out where the problem is when you your Internet seems slow & steps that often solve it
Are there any risks to resetting your router?
Understanding reasons why videos won’t play smoothly on websites (or if the web is slow in general)
Understanding what to do if a website isn’t working because you’re missing a plugin
Some ideas of what might be wrong if your antivirus program won’t update
How to know if a router is bad & more on troubleshooting slow Internet connections
Why videos might start & stop online, and tips to deal with the problem
Understanding more about how websites load & avoiding a common misunderstanding that can leave people stuck
What to do if a liquid is spilled on your keyboard or other electronics
|What to do if your computer is shutting off suddenly|
|Computer freezing on shutdown|
|Figuring out if your Internet connection is slow, or if the computer itself is the problem|
|Problems with turning the computer on – error tones|
|What to do if you have computer problems and no “restore disc”|
|Tips on how to back up to an external hard drive|
|Undoing computer mistakes & using “versioned files” to protect yourself|
|Understanding how storms and other electrical power surges can damge your computer & other electronics — including hidden dangers most people miss|
|Introduction & overview to computer security |
|Picking the right antivirus or Internet security software|
|Has your computer been hijacked?|
|Understanding the hidden privacy & personal security risks of posting your photos online|
|Why Backing up is crucial, and hidden costs and disadvantages of backing up online|
Tips on staying safe by choosing the right passwords
What to do if you lose your password for a website or other account
Answering questions on public wireless (WiFi) security
More on whether using WiFi is secure (overlaps with but adds to & reinforces previous lesson)
More on WiFi vs 3G (cellphone) wireless, including mobile devices like the Kindle
Understanding some of the risks of uploading personal information online – not so much in terms of privacy, but in terms of owning your own data (including photographs, writing, etc.)
Recognizing and avoiding fake virus scams
Avoiding the “trapped abroad” scam & similar scams
What is the real reason people make and spread viruses and other threats
Are faxes obsolete and is newer technology *always* the better option? A few things most people never consider
Figuring out the cause and possible solutions when you have problems getting your email delivered
Dealing with downloaded files you have problems opening
Avoiding getting duplicate emails when checking an account on multiple devices (desktop & laptop, computer & smartphone, etc.)